PayPal sets up global operations center in Malaysia

The PayPal center will have up to 500 staff by 2013

PayPal has opened a global operations center in Malaysia, its second in the region.

The eBay subsidiary said in January that it was setting up the center to offer service and support to customers across South East Asia as well as provide operational support for PayPal's global payment service. The center was to hire over 300 staff in three years in positions such as customer service, merchant support and other operational support roles.

As PayPal's business continues to grow globally, it has decided to expand the scope of this facility to provide English-language support for customers across Asia, and increase the number of employees at the center to up to 500 by the end of 2013, John McCabe, senior vice president of global operations, said in a blog post on Tuesday.

PayPal revenue for the third quarter of 2011 was over US$1.1 billion, up 32 percent year-over-year.

In Asia, PayPal already has a customer support center in Shanghai in China.

The company said in January that it chose Malaysia for a global operations center because of its highly-skilled, globally competitive and multilingual workforce, coupled with a world-class business environment and technology infrastructure.

Besides the Asia global operations centers, PayPal also has centers in Chandler in Arizona, Omaha in Nebraska, Sao Paulo in Brazil, Dublin and Berlin. The Malaysia center already has 200 staff.

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags business issuesinvestmentsebaypaypalpersonnel

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

John Ribeiro

IDG News Service
Show Comments

Brand Post

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Tom Pope

Dynabook Portégé X30L-G

Ultimately this laptop has achieved everything I would hope for in a laptop for work, while fitting that into a form factor and weight that is remarkable.

Ada Chan

Dynabook Portégé X30L-G

I highly recommend the Dynabook Portégé® X30L-G notebook for everyday business use, it is a benchmark setting notebook of its generation in the lightweight category.

Tom Sellers

MSI P65

This smart laptop was enjoyable to use and great to work on – creating content was super simple.

Lolita Wang

MSI GT76

It really doesn’t get more “gaming laptop” than this.

Jack Jeffries

MSI GS75

As the Maserati or BMW of laptops, it would fit perfectly in the hands of a professional needing firepower under the hood, sophistication and class on the surface, and gaming prowess (sports mode if you will) in between.

Taylor Carr

MSI PS63

The MSI PS63 is an amazing laptop and I would definitely consider buying one in the future.

Featured Content

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?