Alcatel-Lucent aims to fix network issues before they arise

The Proactive Services suite uses algorithms developed by Bell Labs to identify network trends

Alcatel-Lucent has introduced a set of services to proactively analyze performance in fixed networks, identify potential problems and take action to minimize their impact, the company said on Monday.

As operators move more services to their IP-based networks, they also become more reliant on good network performance. It can mean the difference between retaining a loyal subscriber or losing them to a competitor, according to Alcatel-Lucent.

To help operators stay one step ahead, Alcatel-Lucent offers the Proactive Services Suite. So far, the suite has been used to monitor wireless networks, but Alcatel-Lucent is now expanding that to include fixed networks based on IP, IMS (IP Multimedia Subsystem) and optical networks, as well. The company also will be introducing support for equipment from other vendors by the end of this year, it said in a statement.

Key elements include proactive care and network analysis. Proactive care monitors fault data in near real-time and compares it against a set of health criteria, based on that it provides reports and recommendations on how to address an issue before it starts affecting users. The network analysis uses algorithms developed by Bell Labs to identify network trends and outage conditions before they impact services.

Alcatel-Lucent didn't provide pricing information for the Proactive Services Suite.

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Mikael Ricknäs

IDG News Service
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