IDC: Technology consumerisation is overhauling the IT role

Proactive management needed

The consumerisation of technology in the workplace, whereby users bring in their own devices and even sign up to their own choice of cloud systems, is drastically changing the role of the IT department.

That is according to analyst house IDC, which warned IT managers to be ahead of the change.

Nick McQuire, research director at IDC, told delegates at the company's first 'Consumerisation of IT' conference in London: "The new world of mobility changes the IT philosophy. It's no longer highly controlled."

Many businesses were striving to allow in some devices and self-provisioned systems, but while retaining central control, he said. "It's a balancing act. You don't want to completely lock down your systems, but you do need security and the right policies."

McQuire said there was an increasingly apparent "shadow IT" in businesses, whereby people choose and commission their own systems, often through the cloud. "It definitely drives up security and data risks," he said.

"Sometimes people do it because IT has been too slow to act," he said. "But whatever the reason, it's much better to educate them on what works and to enable their choices, and be ahead of the game."

Consumerisation, McQuire said, "presents a massive opportunity" to reduce upfront device costs, aid innovation and increase productivity.

But he warned that the "significant risks and challenges" include setting who is responsible for systems and data, as well as the costs and difficulties associated with managing an array of technology.

Less than a fifth of businesses are estimated to have the software and skills in place to manage personal devices. And 41 percent were worried about cost, according to an IDC survey, while 37 percent worried about management.

IDC predicts that 1.3 million apps will be downloaded to smartphones and tablets this year, compared to 75,000 on PCs. Additionally, it said, 120 million more smartphones and tablets will be sold than PCs.

"The centre of gravity is shifting from the traditional Wintel leadership, and consumer mobile devices are a big factor," he said. "Tablets are moving from being executive jewellery into the line of business. There's a willingness to experiment with iPads in particular - even the House of Commons allows iPads in."

McQuire said the consumerisation of IT was "essentially a force for good". But he added that "it has to be proactively managed".

Businesses needed to prepare for a six to 12 month turnover on applications, he said, "much faster than a typical three to five year IT planning cycle".

Join the newsletter!

Or
Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection

Tags careersIT managementIDCIT BusinessQuire

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Leo King

Unknown Publication
Show Comments

Brand Post

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Andrew Teoh

Brother MFC-L9570CDW Multifunction Printer

Touch screen visibility and operation was great and easy to navigate. Each menu and sub-menu was in an understandable order and category

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Walid Mikhael

Brother QL-820NWB Professional Label Printer

It’s easy to set up, it’s compact and quiet when printing and to top if off, the print quality is excellent. This is hands down the best printer I’ve used for printing labels.

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?