Taipei presses Sony for more information after PSN hack

The Taiwanese capital also wants answers from Apple about location data collected by iPhones and iPads

The city of Taipei has sought more help from Sony for PlayStation Network gamers whose personal details may have been leaked, an official said on Wednesday. Its Law and Regulation Commission has also demanded answers from Apple over allegations that it had recorded the locations of iPhone users.

Taipei is the latest government entity to grill the two tech firms to protect the privacy of citizens. If the companies do not respond satisfactorily to Taipei's requests within 10 days of receiving a letter, Taipei can issue a fine between NT$30,000 (US$1,036) and NT$300,000, said commission chief consumer protection officer Chen Pi-chu.

Sony has battled cyber-attacks since April, when its PlayStation Network was hacked and taken offline.

Although Sony responded to the city's initial 10-day request for information after the cyber-attacks exposed sensitive personal data about potentially millions of customers, the city is unsatisfied with the reply.

"We hope they can give us a more complete answer and a better protection guarantee," Chen said.

Sony's Taiwan offices had offered to extend PlayStation Network membership terms as compensation, the city commission said in a statement.

Since responding to the request from Taipei, Sony has announced varies compensation measures around the world, including paying for a period of identity theft protection and offering free games to affected customers.

The commission has no estimate on how many PlayStation users live in Taipei, but the 2.6 million population includes numerous online gamers.

The commission also questioned Apple after seeing media reports that the company may have collected personal location data on the users of iPhones and iPads. It sent Apple's Asia offices a letter on Friday asking for more than a denial, Chen said.

Apple has rejected the allegations in testimony in the U.S.

Chen said she expects Apple to answer rather than risk the fine.

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags ApplesonyiPhonedata protectionPhonesgamesconsumer electronicsonline services

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Ralph Jennings

IDG News Service
Show Comments

Cool Tech

Toys for Boys

Family Friendly

Stocking Stuffer

SmartLens - Clip on Phone Camera Lens Set of 3

Learn more >

Christmas Gift Guide

Click for more ›

Brand Post

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Aysha Strobbe

Microsoft Office 365/HP Spectre x360

Microsoft Office continues to make a student’s life that little bit easier by offering reliable, easy to use, time-saving functionality, while continuing to develop new features that further enhance what is already a formidable collection of applications

Michael Hargreaves

Microsoft Office 365/Dell XPS 15 2-in-1

I’d recommend a Dell XPS 15 2-in-1 and the new Windows 10 to anyone who needs to get serious work done (before you kick back on your couch with your favourite Netflix show.)

Maryellen Rose George

Brother PT-P750W

It’s useful for office tasks as well as pragmatic labelling of equipment and storage – just don’t get too excited and label everything in sight!

Cathy Giles

Brother MFC-L8900CDW

The Brother MFC-L8900CDW is an absolute stand out. I struggle to fault it.

Luke Hill

MSI GT75 TITAN

I need power and lots of it. As a Front End Web developer anything less just won’t cut it which is why the MSI GT75 is an outstanding laptop for me. It’s a sleek and futuristic looking, high quality, beast that has a touch of sci-fi flare about it.

Emily Tyson

MSI GE63 Raider

If you’re looking to invest in your next work horse laptop for work or home use, you can’t go wrong with the MSI GE63.

Featured Content

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?