Sony resuming PlayStation Network, Qriocity services

North America, Europe, the Middle East, Australia and New Zealand first; Japan and Asia later

Sony will begin a phased resumption of its PlayStation Network and Qriocity services on Sunday, more than three weeks after a cyber attack that resulted in the loss of personal information on more than 100 million customers.

The two services will initially be available for users in North America (where the service could resume late Saturday), Europe, the Middle East, Australia and New Zealand. Service in Japan and Asia will return at a later time yet to be announced.

First services to return will be online gaming, playback of already rented video, "Music Unlimited" online audio streaming, access to third-party services like Netflix and Hulu, PlayStation Home and friends features such as chat. Full service is expected to resume by the end of May.

PlayStation users will be prompted to download a software update when they first connect to the network. The version 3.61 update will ask users to change their password. Once changed, users will be able to sign in to their accounts.

The login password for each account was among the data stolen when an unknown hacker or hackers attacked Sony's San Diego data center on April 19. Other information leaked included the names and addresses for registered PlayStation Network and Qriocity users, along with their birth dates, e-mail addresses and other personal information.

Later, Sony discovered a similar attack on its Sony Online Entertainment network, which serves PC users. That service will also resume worldwide on Sunday.

The entire attack netted personal information on more than 100 million users making it one of the largest ever known leaks of consumer data.

Sony has spent much of the past three weeks analyzing the hack and rebuilding its network to better guard against future attacks.

The upgrades have brought "considerable enhancements to the data security, including updating and adding advanced security technologies, additional software monitoring and penetration and vulnerability testing, and increased levels of encryption and additional firewalls," Sony said in a statement. It has also added software to provide an early warning of system activity that could indicate an attack has taken place.

Throughout the period the PlayStation Network has remained offline, depriving console owners of the ability to play online.

"I can't thank you enough for your patience and support during this time," said Kaz Hirai, executive deputy president of Sony and head of its gaming division, in a statement. "We know even the most loyal customers have been frustrated by this process and are anxious to use their Sony products and services again. We are taking aggressive action at all levels to address the concerns that were raised by this incident, and are making consumer data protection a full-time, company wide commitment."

Martyn Williams covers Japan and general technology breaking news for The IDG News Service. Follow Martyn on Twitter at @martyn_williams. Martyn's e-mail address is martyn_williams@idg.com

Join the newsletter!

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection

Tags Handheldssecuritypspdata breachgamessonyPS3Sony Computer Entertainmentgame softwareintrusionGame platforms

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Martyn Williams

IDG News Service
Show Comments

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

George Khoury

Sharp PN-40TC1 Huddle Board

The biggest perks for me would be that it comes with easy to use and comprehensive programs that make the collaboration process a whole lot more intuitive and organic

David Coyle

Brother PocketJet PJ-773 A4 Portable Thermal Printer

I rate the printer as a 5 out of 5 stars as it has been able to fit seamlessly into my busy and mobile lifestyle.

Kurt Hegetschweiler

Brother PocketJet PJ-773 A4 Portable Thermal Printer

It’s perfect for mobile workers. Just take it out — it’s small enough to sit anywhere — turn it on, load a sheet of paper, and start printing.

Matthew Stivala

HP OfficeJet 250 Mobile Printer

The HP OfficeJet 250 Mobile Printer is a great device that fits perfectly into my fast paced and mobile lifestyle. My first impression of the printer itself was how incredibly compact and sleek the device was.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?