Sony's PlayStation Network, Qriocity close to returning

CEO Howard Stringer apologizes and launched an ID theft protection scheme for US users

Sony appears to be close to ending a two-week long outage of its PlayStation Network. The company said late Thursday that it is in the final stages of internal testing of the new system, but it stopped short of saying when the popular online gaming service would resume operations.

Sony has been forced to build a new system after a large and embarrassing security breach forced it to take the PlayStation Network and Qriocity services offline on April 20. The full extent of the damage done in the attack is still being investigated, but Sony has confirmed that personal information from 77 million accounts was obtained in the attack.

"We’ve been working around the clock to rebuild the network and enhance protections of your personal data," the company said in a blog posting. "It’s our top priority to ensure your data is safe when you begin using the services again."

The new system includes more firewalls and additional software that should alert system administrators about suspicious activity.

On Sunday, the company said it was planning to bring the PlayStation Network and Qriocity back online in stages. Online gaming and access to unexpired movie rentals will be the first services to return on the PlayStation Network, while Qriocity users will be able to use the Music on Demand service, the company said. Other functions, including the PlayStation Store, will be available by mid-May.

Also on Thursday, Sony began offering U.S. users a year-long subscription to an identity theft protection program. The service includes monitoring the Internet for exposure of users’ personal information, and a US$1 million insurance against losses arising from identity theft. Services for users in other regions are due to be announced soon.

Sony CEO Howard Stringer also chose Thursday to make his first comments on the attack.

“As a company we -- and I -- apologize for the inconvenience and concern caused by this attack,” Stringer said in [< href=http://blog.us.playstation.com/2011/05/05/a-letter-from-howard-stringer/>a letter posted</a] on the PlayStation blog. "Our investigation is ongoing, and we are upgrading our security so that if attacks like this happen again, our defenses will be even stronger."

Stringer's letter repeated that the company has found no evidence to date of the loss of credit card information or the fraudulent use of cards stemming from the recent attack.

Martyn Williams covers Japan and general technology breaking news for The IDG News Service. Follow Martyn on Twitter at @martyn_williams. Martyn's e-mail address is martyn_williams@idg.com

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags sonyintrusiongamesPS3psponline servicesHandheldsGame platformsSony Computer Entertainment

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Martyn Williams

IDG News Service
Show Comments

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Tom Pope

Dynabook Portégé X30L-G

Ultimately this laptop has achieved everything I would hope for in a laptop for work, while fitting that into a form factor and weight that is remarkable.

Tom Sellers

MSI P65

This smart laptop was enjoyable to use and great to work on – creating content was super simple.

Lolita Wang

MSI GT76

It really doesn’t get more “gaming laptop” than this.

Jack Jeffries

MSI GS75

As the Maserati or BMW of laptops, it would fit perfectly in the hands of a professional needing firepower under the hood, sophistication and class on the surface, and gaming prowess (sports mode if you will) in between.

Taylor Carr

MSI PS63

The MSI PS63 is an amazing laptop and I would definitely consider buying one in the future.

Christopher Low

Brother RJ-4230B

This small mobile printer is exactly what I need for invoicing and other jobs such as sending fellow tradesman details or step-by-step instructions that I can easily print off from my phone or the Web.

Featured Content

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?