Sony's PlayStation Network, Qriocity close to returning

CEO Howard Stringer apologizes and launched an ID theft protection scheme for US users

Sony appears to be close to ending a two-week long outage of its PlayStation Network. The company said late Thursday that it is in the final stages of internal testing of the new system, but it stopped short of saying when the popular online gaming service would resume operations.

Sony has been forced to build a new system after a large and embarrassing security breach forced it to take the PlayStation Network and Qriocity services offline on April 20. The full extent of the damage done in the attack is still being investigated, but Sony has confirmed that personal information from 77 million accounts was obtained in the attack.

"We’ve been working around the clock to rebuild the network and enhance protections of your personal data," the company said in a blog posting. "It’s our top priority to ensure your data is safe when you begin using the services again."

The new system includes more firewalls and additional software that should alert system administrators about suspicious activity.

On Sunday, the company said it was planning to bring the PlayStation Network and Qriocity back online in stages. Online gaming and access to unexpired movie rentals will be the first services to return on the PlayStation Network, while Qriocity users will be able to use the Music on Demand service, the company said. Other functions, including the PlayStation Store, will be available by mid-May.

Also on Thursday, Sony began offering U.S. users a year-long subscription to an identity theft protection program. The service includes monitoring the Internet for exposure of users’ personal information, and a US$1 million insurance against losses arising from identity theft. Services for users in other regions are due to be announced soon.

Sony CEO Howard Stringer also chose Thursday to make his first comments on the attack.

“As a company we -- and I -- apologize for the inconvenience and concern caused by this attack,” Stringer said in [< href=http://blog.us.playstation.com/2011/05/05/a-letter-from-howard-stringer/>a letter posted</a] on the PlayStation blog. "Our investigation is ongoing, and we are upgrading our security so that if attacks like this happen again, our defenses will be even stronger."

Stringer's letter repeated that the company has found no evidence to date of the loss of credit card information or the fraudulent use of cards stemming from the recent attack.

Martyn Williams covers Japan and general technology breaking news for The IDG News Service. Follow Martyn on Twitter at @martyn_williams. Martyn's e-mail address is martyn_williams@idg.com

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags sonyintrusiongamesPS3psponline servicesHandheldsGame platformsSony Computer Entertainment

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Martyn Williams

IDG News Service
Show Comments

Cool Tech

Toys for Boys

Family Friendly

Stocking Stuffer

SmartLens - Clip on Phone Camera Lens Set of 3

Learn more >

Christmas Gift Guide

Click for more ›

Brand Post

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Aysha Strobbe

Microsoft Office 365/HP Spectre x360

Microsoft Office continues to make a student’s life that little bit easier by offering reliable, easy to use, time-saving functionality, while continuing to develop new features that further enhance what is already a formidable collection of applications

Michael Hargreaves

Microsoft Office 365/Dell XPS 15 2-in-1

I’d recommend a Dell XPS 15 2-in-1 and the new Windows 10 to anyone who needs to get serious work done (before you kick back on your couch with your favourite Netflix show.)

Maryellen Rose George

Brother PT-P750W

It’s useful for office tasks as well as pragmatic labelling of equipment and storage – just don’t get too excited and label everything in sight!

Cathy Giles

Brother MFC-L8900CDW

The Brother MFC-L8900CDW is an absolute stand out. I struggle to fault it.

Luke Hill

MSI GT75 TITAN

I need power and lots of it. As a Front End Web developer anything less just won’t cut it which is why the MSI GT75 is an outstanding laptop for me. It’s a sleek and futuristic looking, high quality, beast that has a touch of sci-fi flare about it.

Emily Tyson

MSI GE63 Raider

If you’re looking to invest in your next work horse laptop for work or home use, you can’t go wrong with the MSI GE63.

Featured Content

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?