Exetel signals march on SMB market

Expanded staff, possible small business consultancy service

Exetel chief executive, John Linton, has signalled that the internet service provider has begun reshaping itself to better target the country’s small and medium businesses.

In a blog post, Linton wrote that the ISP had begun the process of developing an exploratory business plan for an "Exetel II" while sourcing data of small and medium business buying habits.

“We are also in the latter stages of redeveloping the residential offerings to make them more appropriate to the new positioning that appears to be required in 2011,” the post read.

According to Linton, the ISP faced challenges in recruiting more than 300 staff needed to fulfil the company's growth plans.

“It's a very demanding time for everyone at Exetel at the moment,” the post read. “The key issue, as always, is can we get and then continually develop the right people to make these very ambitious plans realities?

"Really good people are not easy to come by as everyone involved with hiring well knows.”

One area the ISP has not had trouble sourcing staff is in its Sri Lanka-based outbound sales team. The company, Linton wrote, had grown its team from two in early December 2010 to ten with a view to grow to 20 by the end of April.

The team, along with a possible small business consultancy service, would be part of its plans for dominance in the small business telco services market.

“I think that as an add-on service at the right price [the consultancy service] could become a 'key differentiator' if it was done effectively,” the blog read. “No one either inside or outside Exetel has anything positive to say about this concept so we will do nothing about it for the time being - it isn't as if we don't have enough to do already.

"However, I will continue to think about how this could be done.”

In February, Linton predicted a “negative nightmare” for Telstra’s financial results.

Follow Tim Lohman on Twitter: @tlohman

Follow Computerworld Australia on Twitter: @ComputerworldAU

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags SMBsExeteljohn lintonInternet Service Providers (ISP)Exetel CEO John Linton

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Tim Lohman

Computerworld
Show Comments

Brand Post

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Luke Hill

MSI GT75 TITAN

I need power and lots of it. As a Front End Web developer anything less just won’t cut it which is why the MSI GT75 is an outstanding laptop for me. It’s a sleek and futuristic looking, high quality, beast that has a touch of sci-fi flare about it.

Emily Tyson

MSI GE63 Raider

If you’re looking to invest in your next work horse laptop for work or home use, you can’t go wrong with the MSI GE63.

Laura Johnston

MSI GS65 Stealth Thin

If you can afford the price tag, it is well worth the money. It out performs any other laptop I have tried for gaming, and the transportable design and incredible display also make it ideal for work.

Andrew Teoh

Brother MFC-L9570CDW Multifunction Printer

Touch screen visibility and operation was great and easy to navigate. Each menu and sub-menu was in an understandable order and category

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?