Intel switches on 'first virtual retail salesperson in Asia'

Virtual retail salesperson made in Penang.

Silicon solutions firm Intel Malaysia has launched the Intel Virtual Retail Salesperson (RSP) to enhance consumers' IT shopping experience in a mall.

According to Intel Malaysia country manager Ryaz Patel the RSP is the first of its kind in Asia. "The Intel Virtual RSP is powered by Intel Core processors and is an interactive kiosk with an easy step-by-step decision making tool, which complements the role of retail salespersons to help customers choose their personal computer (PC) according to their budget and usage model."

"Intel believes the Virtual RSP will transform customers' PC shopping experience by helping them make the most appropriate PC purchase decision that best suits their needs," said Patel.

"We also envision that these Intel Virtual RSPs may help reduce the visual clutter at IT malls," he said. "It is also environmentally friendly since it reduces the use of printed brochures which in turn help reduce paper usage."

"As well as Intel core processors with vPro technology, the Intel Virtual RSP also features Intel Active Management Technology (ATM), which allows administrators to manage systems remotely even when powered down, thus helping to reduce operational costs and energy consumption," he said. "Integrated with wireless transaction technology, the Intel Virtual RSP can be monitored via a central management system and can be placed anywhere in a mall or any other location to deliver real-time content."

He said the Intel Virtual RSP may also be configured to collate generic engagement and demographics data. "The data can be used by retailers to customise their promotions to a more targeted audience. Each Intel Virtual RSP is customisable and products listed are specific to the respective IT stores. This new solution is one of Intel's digital signage solutions."

Made in Penang

"The launch is very significant as Malaysia is the first country in Asia to launch these Intel Virtual RSPs," said Patel. "In addition, we are very proud to announce that the Intel Virtual RSP is 100 per cent locally developed by the Intel embedded and communications group (ECG) based in Penang."

He said local engineers from Intel ECG worked with local OEMs (original equipment manufacturers) and V-Series International to develop the Intel Virtual RSP. "Under Phase 1 of the rollout plan, Intel will deploy seven units of Intel Virtual RSP in Lowyat Plaza, Kuala Lumpur."

"Intel's embedded business has a tremendous opportunity for growth in intelligent applications, currently fuelling innovation across more than 30 markets with more than 3,500 customers in 15 industries around the world and generates more than US$2 billion dollars in annual revenues," said Intel ECG director, Asia operations, Eric WP Chan.

Chan said embedded technology is used in digital signages, information kiosks, wired or wireless communications infrastructure, automated teller machines, printers and network storage systems as well as in factory and medical equipments.

"Started in 1992 with a group of 12 personnel, Intel ECG Penang has grown to 374 personnel who are involved in product design and development as well as platform solutions development and enabling," he said. "Intel ECG Penang is committed to delivering full end-to-end capability in Malaysia."

Join the newsletter!

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection

Tags retailprocessorspopular scienceindustry verticalsComponentsIntel Malaysia

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.


Unknown Publication
Show Comments


James Cook University - Master of Data Science Online Course

Learn more >


Sansai 6-Outlet Power Board + 4-Port USB Charging Station

Learn more >



Back To Business Guide

Click for more ›

Brand Post

Most Popular Reviews

Latest Articles


PCW Evaluation Team

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Walid Mikhael

Brother QL-820NWB Professional Label Printer

It’s easy to set up, it’s compact and quiet when printing and to top if off, the print quality is excellent. This is hands down the best printer I’ve used for printing labels.

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?