A quarter of SMEs fail to get best from IT, research finds

Only a third have e-commerce strategies

Although almost all SMEs consider IT to be crucial to business success, over a quarter admit they do not know enough about IT and how to make it work for their business, according to HP research.

HP commissioned a survey among 1,000 UK companies employing between one and fifty employees to find out how small firms are using technology to grow their business.

The research found that only just over a third (36 percent) of SMEs are deploying ecommerce strategies.

Despite this, over the past 12 months, 37 percent said they had grown their business. And over 90 percent of respondents are optimistic about the future of their business over the next three to five years. But only 43 percent were optimistic about the state of the UK economy over the same period.

Gavin Parrish, UK & Ireland commercial category manager at HP, said, "As the research clearly shows, many in this sector are still getting their heads around how to make IT work hard for their business.

"By providing information and support for this sector through our Business Answers blog SMEs can understand how IT can help grow their business."On the low ecommerce take-up found in the HP research, Emma Jones, founder of SME support organisation Enterprise Nation, said, "The web allows you to launch a business on a Monday and be trading with the world by Wednesday.

"Small business owners should grasp this opportunity and sell through their own site or via on-line sales platforms. When you make the most of technology, you make the most of a global market."

Although the HP research found that a quarter of SMEs were not confident about using IT for business, and ecommerce take up was relatively low, another recent survey found that nearly half of SMEs in the UK are using smartphones for business purposes, including email and other business internet functions.

Join the Good Gear Guide newsletter!

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection

Tags AnswersIT management

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Antony Savvas

Unknown Publication
Show Comments

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Matthew Stivala

HP OfficeJet 250 Mobile Printer

The HP OfficeJet 250 Mobile Printer is a great device that fits perfectly into my fast paced and mobile lifestyle. My first impression of the printer itself was how incredibly compact and sleek the device was.

Armand Abogado

HP OfficeJet 250 Mobile Printer

Wireless printing from my iPhone was also a handy feature, the whole experience was quick and seamless with no setup requirements - accessed through the default iOS printing menu options.

Azadeh Williams

HP OfficeJet Pro 8730

A smarter way to print for busy small business owners, combining speedy printing with scanning and copying, making it easier to produce high quality documents and images at a touch of a button.

Andrew Grant

HP OfficeJet Pro 8730

I've had a multifunction printer in the office going on 10 years now. It was a neat bit of kit back in the day -- print, copy, scan, fax -- when printing over WiFi felt a bit like magic. It’s seen better days though and an upgrade’s well overdue. This HP OfficeJet Pro 8730 looks like it ticks all the same boxes: print, copy, scan, and fax. (Really? Does anyone fax anything any more? I guess it's good to know the facility’s there, just in case.) Printing over WiFi is more-or- less standard these days.

Ed Dawson

HP OfficeJet Pro 8730

As a freelance writer who is always on the go, I like my technology to be both efficient and effective so I can do my job well. The HP OfficeJet Pro 8730 Inkjet Printer ticks all the boxes in terms of form factor, performance and user interface.

Michael Hargreaves

Windows 10 for Business / Dell XPS 13

I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?