Email is 'counter-productive' says Salesforce.com

Most emails sent at work are 'irrelevant', a survey for cloud company salesforce.com,has found.

The survey, carried out by OnePoll discovered that 70 per cent of workers were sent irrelevant emails or were copied on emails of no interest.

More than 1000 workers from a range of UK businesses were questioned for the survey.

In addition, 38 per cent of respondents claimed to suffer from information overload at work, a trend that Salesforce.com said is growing.

"The habit of 'blasting' out emails to a large group of people to ensure that there is no chance of leaving anyone out of a particular message has created a situation where email is now becoming counter-productive," said Tim Barker, vice-president of EMEA strategy for salesforce.com.

According to salesforce.com, the survey also highlighted the consumerisation of corporate IT.

The research found that an increasing number of workers are using social media at work every day (46 per cent). This figure increases to 56 per cent for workers in their early twenties, two around 67 per cent for new entrants to the job market.

Moreover, younger workers appear to use social media for business, as well as social, purposes. Around 75 percent of respondents under 35 said they get some business benefit from information they get through social media, compared to 52 per cent for those aged 35 and above.

Join the newsletter!

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection

Tags applicationsSalesforce.comsecuritye-mailsoftware

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Anh Nguyen

Computerworld (US)
Show Comments

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

George Khoury

Sharp PN-40TC1 Huddle Board

The biggest perks for me would be that it comes with easy to use and comprehensive programs that make the collaboration process a whole lot more intuitive and organic

David Coyle

Brother PocketJet PJ-773 A4 Portable Thermal Printer

I rate the printer as a 5 out of 5 stars as it has been able to fit seamlessly into my busy and mobile lifestyle.

Kurt Hegetschweiler

Brother PocketJet PJ-773 A4 Portable Thermal Printer

It’s perfect for mobile workers. Just take it out — it’s small enough to sit anywhere — turn it on, load a sheet of paper, and start printing.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?