Citigroup has urged customers conducting mobile banking from their iPhones to immediately upgrade because a security flaw in the older app secreted account information on the smartphone.
A prominent iPhone security researcher said it would be trivial for someone to access the hidden file if they obtained a lost or stolen phone.
In a letter to customers, the U.S. banking giant said its Citi Mobile app saved banking information -- possibly including account numbers, bill payments and access codes -- in a hidden file on the iPhone.
The same concealed information may have also been saved to the Mac or Windows PC used to sync customers' iPhones via iTunes, Citi acknowledged.
The Wall Street Journal first reported on the bug. Citi later confirmed that it had alerted mobile banking customers and upgraded the software on the App Store.
"During a recent review, we discovered that our U.S. Citi Mobile iPhone banking app was accidentally saving information related to customer accounts in a hidden file on their iPhones," Citi said in a statement Monday. "We have released an update...that corrects the problem. This update deletes any Citi Mobile information that may have been saved to their iPhone or computer, and it eliminates the possibility that this will occur in the future."
Citi's iPhone app was last updated July 19 to version 2.0.3. According to the software's App Store listing, the upgrade to 2.0.3 is mandatory and included both bug fixes and security enhancements.
According to noted iPhone vulnerability researcher Charlie Miller, it would be difficult for a hacker to access the saved file and its data remotely, but easy if they had obtained a lost or stolen phone.
"You'd need an exploit to access it remotely," said Miller, a three-time winner at the annual Pwn2Own hacking challenge and one of three researchers who uncovered the first iPhone vulnerability in July 2007. "But if it was lost, you could easily 'jailbreak' it, which gives you access to all the files."
"Jailbreak" is the term used to describe hacking an iPhone so that the owner can install software not authorized by Apple .
Citi downplayed the threat. "We have no reason to believe that our customers' personal information has been accessed or used inappropriately by anyone," the company said.
"By their statement, I'm guessing that the file isn't encrypted," said Miller, an analyst with Baltimore-based Independent Security Evaluators (ISE) and co-author of The Mac Hacker's Handbook . "If it was encrypted, I would have thought they would have mentioned that."
The biggest threat to users may be due to Citi's iPhone app saving the same information to the Mac or PC used to sync the smartphone, said Miller, noting that vulnerabilities and exploits of personal computers are far more common than those of the iPhone. "That data would be backed up [from the iPhone] to the computer," he said, and thus available.
"But frankly, I'd be more concerned if I lost my wallet than if I lost my iPhone," Miller added.
Citi also noted that other iPhone software, including that used to manage bank-issued credit cards, wasn't affected by the bug.