AT&T reportedly bungles handling of private data, again

Second possible privacy breach comes days after company apologised for e-mail leak

This hasn't been AT&T's month. First, security researchers found a loophole in the company's Web site that could be used to reveal e-mail addresses for tens of thousands of Apple iPad customers. Now, some users are reporting that when they log in to their AT&T accounts to pre-order the iPhone 4 they are apparently given access to the account information of other people.

"This is how it happens: A customer tries to log into their AT&T account to order a new iPhone 4 upgrade. Despite entering their username and password, the AT&T system would take them to another user account," reported gadget blog Gizmodo, which broke the news.

Some users said when they refreshed the Web page with the wrong account information, the site returned the correct account information.

In a statement sent to Gizmodo, AT&T said it couldn't replicate the problem but noted that reports of the problem indicated some data, such as Social Security numbers and credit card numbers was not disclosed.

An AT&T spokesman did not respond to an e-mail request for comment about the report, which came amidst complaints that AT&T's servers weren't prepared to handle a surge in pre-orders for the iPhone 4.

On Monday, AT&T apologized for a leak that disclosed e-mail address for more than 100,000 iPad customers, blaming hackers. The e-mail addresses were disclosed after a group called Goatse Security discovered that entering a serial number for an iPad SIM card into an application on AT&T's Web site would reveal the owner's e-mail address. They wrote an application that would randomly generate serial numbers and submit them to the Web site, collecting the e-mail addresses returned by the site.

Goatse security sent the e-mail addresses collected from AT&T to Gawker, which first reported the privacy breach.

Join the Good Gear Guide newsletter!

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection

Tags Appleat&tsecuritysecurity breachiPad

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Sumner Lemon

IDG News Service
Show Comments

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Matthew Stivala

HP OfficeJet 250 Mobile Printer

The HP OfficeJet 250 Mobile Printer is a great device that fits perfectly into my fast paced and mobile lifestyle. My first impression of the printer itself was how incredibly compact and sleek the device was.

Armand Abogado

HP OfficeJet 250 Mobile Printer

Wireless printing from my iPhone was also a handy feature, the whole experience was quick and seamless with no setup requirements - accessed through the default iOS printing menu options.

Azadeh Williams

HP OfficeJet Pro 8730

A smarter way to print for busy small business owners, combining speedy printing with scanning and copying, making it easier to produce high quality documents and images at a touch of a button.

Andrew Grant

HP OfficeJet Pro 8730

I've had a multifunction printer in the office going on 10 years now. It was a neat bit of kit back in the day -- print, copy, scan, fax -- when printing over WiFi felt a bit like magic. It’s seen better days though and an upgrade’s well overdue. This HP OfficeJet Pro 8730 looks like it ticks all the same boxes: print, copy, scan, and fax. (Really? Does anyone fax anything any more? I guess it's good to know the facility’s there, just in case.) Printing over WiFi is more-or- less standard these days.

Ed Dawson

HP OfficeJet Pro 8730

As a freelance writer who is always on the go, I like my technology to be both efficient and effective so I can do my job well. The HP OfficeJet Pro 8730 Inkjet Printer ticks all the boxes in terms of form factor, performance and user interface.

Michael Hargreaves

Windows 10 for Business / Dell XPS 13

I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?