BMC Software will add more SaaS products

Some of these will be delivered to customers by Salesforce.com

BMC Software is planning to offer more versions of its software in the SaaS (software as a service) model in the next 12 months, as it is seeing growing customer demand for these services, an executive of the company said on Friday.

In January, BMC said that its Remedy IT Service Management (ITSM) Suite would be available to customers in a SaaS form. The company also tied up in November last year with enterprise cloud computing company, Salesforce.com to host and offer BMC Service Desk Express, a service desk application. Salesforce.com is offering the software from its Force.com cloud computing platform.

Some of the new SaaS services will be offered through Salesforce.com, while others will be offered directly by the company, said Paul Avenant , senior vice president of products and strategy for Enterprise Service Management at BMC.

The tie-up with Salesforce.com has given BMC access to a larger number of new customers, Avenant said.

Avenant did not disclose which other products would be offered by the company on a SaaS model.

A sub-set of new customers and its current customer base want to buy their software in a SaaS model, and BMC wants to be ready for this opportunity, he said.

A number of BMC's service-provider partners already deliver SaaS services around its software, Avenant said. While some of them will continue to offer their services, others have decided to resell BMC's own SaaS offerings and wrap other services around these offerings, he added.

BMC also sees a business opportunity from telecommunications service providers who are moving fast to offer SaaS services to increase their revenues. "They are trying to set up a new business to drive new revenue, and they are trying to get there first", Avenant said.

Join the Good Gear Guide newsletter!

Error: Please check your email address.

Tags SaaSbmcitsmcloud computing

Our Back to Business guide highlights the best products for you to boost your productivity at home, on the road, at the office, or in the classroom.

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

John Ribeiro

IDG News Service
Show Comments

Most Popular Reviews

Latest News Articles

Resources

PCW Evaluation Team

Azadeh Williams

HP OfficeJet Pro 8730

A smarter way to print for busy small business owners, combining speedy printing with scanning and copying, making it easier to produce high quality documents and images at a touch of a button.

Andrew Grant

HP OfficeJet Pro 8730

I've had a multifunction printer in the office going on 10 years now. It was a neat bit of kit back in the day -- print, copy, scan, fax -- when printing over WiFi felt a bit like magic. It’s seen better days though and an upgrade’s well overdue. This HP OfficeJet Pro 8730 looks like it ticks all the same boxes: print, copy, scan, and fax. (Really? Does anyone fax anything any more? I guess it's good to know the facility’s there, just in case.) Printing over WiFi is more-or- less standard these days.

Ed Dawson

HP OfficeJet Pro 8730

As a freelance writer who is always on the go, I like my technology to be both efficient and effective so I can do my job well. The HP OfficeJet Pro 8730 Inkjet Printer ticks all the boxes in terms of form factor, performance and user interface.

Michael Hargreaves

Windows 10 for Business / Dell XPS 13

I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.

Aysha Strobbe

Windows 10 / HP Spectre x360

Ultimately, I think the Windows 10 environment is excellent for me as it caters for so many different uses. The inclusion of the Xbox app is also great for when you need some downtime too!

Mark Escubio

Windows 10 / Lenovo Yoga 910

For me, the Xbox Play Anywhere is a great new feature as it allows you to play your current Xbox games with higher resolutions and better graphics without forking out extra cash for another copy. Although available titles are still scarce, but I’m sure it will grow in time.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?