Bing goes down for a half hour

Microsoft blames the outage on a configuration change gone wrong

A day after trumpeting various enhancements to Bing, including the beta version of an improved mapping service, Microsoft had to apologise for a widespread outage that kept the search engine offline for about 30 minutes on Thursday evening.

During the outage, users either couldn't get the site to load at all, or they received truncated result pages for their search queries, Microsoft said.

"The cause of the outage was a configuration change during some internal testing that had unfortunate and unintended consequences," wrote Satya Nadella, senior vice president of Microsoft's Online Services Division, in an official blog.

"We are running a post mortem to find out how our software and processes need to be improved to prevent anything like this from happening again," he added.

Bing is the third most popular search engine in the U.S., where it was used for 9.9 percent of queries in October, according to comScore. Yahoo ranked second with 18 percent and Google stood all alone in first place with 65.4 percent.

Launched in late May and supported with a broad and aggressive marketing campaign, Bing is the latest iteration of Microsoft's search engine and expectations for it are very high.

Five years ago, Microsoft's search engine held a 16.3 percent share of U.S. search queries, according to comScore, but in the coming years it and Yahoo's search engine lost a lot of ground to Google, which saw its engine's popularity steadily rise until reaching its current dominant position.

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags Microsoftoutagebing

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Juan Carlos Perez

IDG News Service
Show Comments

Brand Post

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Luke Hill

MSI GT75 TITAN

I need power and lots of it. As a Front End Web developer anything less just won’t cut it which is why the MSI GT75 is an outstanding laptop for me. It’s a sleek and futuristic looking, high quality, beast that has a touch of sci-fi flare about it.

Emily Tyson

MSI GE63 Raider

If you’re looking to invest in your next work horse laptop for work or home use, you can’t go wrong with the MSI GE63.

Laura Johnston

MSI GS65 Stealth Thin

If you can afford the price tag, it is well worth the money. It out performs any other laptop I have tried for gaming, and the transportable design and incredible display also make it ideal for work.

Andrew Teoh

Brother MFC-L9570CDW Multifunction Printer

Touch screen visibility and operation was great and easy to navigate. Each menu and sub-menu was in an understandable order and category

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?