iPhone sync problems? Try this

Sometimes the weirdest, most unlikely solution can solve the most vexing issue

I spent the better part of yesterday trying to resolve a problem with my iPhone: after migrating iTunes to Windows 7, it wouldn't sync properly.

Specifically, iTunes would conk out about three-quarters of the way into backing up the iPhone. I literally waited hours, hoping it would eventually finish the process, but no luck.

I won't bore you with the gory details, other than to say I did a lot of resetting, restoring, waiting around, cursing, and hair-pulling, all to no avail. (I hope it comforts you to know that even we so-called experts run into crazy glitches like this.)

One thing I tried was booting my Vista partition and syncing the iPhone there. And guess what? It worked! That, my friends, is exactly why I'm a proponent of making a gradual migration to Windows 7: If something doesn't work right, you have a fallback.

Still, I needed my iPhone to sync in Windows 7. But no amount of troubleshooting would solve the problem.

Then, I tried something totally crazy: I plugged the sync cable into a different USB port. And believe it or not, that did the trick. The iPhone zipped through the backup process and was back to normal. Hallelujah.

I can't say this will solve whatever sync problems you might be experiencing, but it's definitely worth a try. (Just make sure you're not in the middle of syncing when you unplug the cable.)

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags iPhoneWindows 7iTunes

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Rick Broida

PC World (US online)
Show Comments

Brand Post

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Emily Tyson

MSI GE63 Raider

If you’re looking to invest in your next work horse laptop for work or home use, you can’t go wrong with the MSI GE63.

Laura Johnston

MSI GS65 Stealth Thin

If you can afford the price tag, it is well worth the money. It out performs any other laptop I have tried for gaming, and the transportable design and incredible display also make it ideal for work.

Andrew Teoh

Brother MFC-L9570CDW Multifunction Printer

Touch screen visibility and operation was great and easy to navigate. Each menu and sub-menu was in an understandable order and category

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Walid Mikhael

Brother QL-820NWB Professional Label Printer

It’s easy to set up, it’s compact and quiet when printing and to top if off, the print quality is excellent. This is hands down the best printer I’ve used for printing labels.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?