Appirio aims new SaaS app at large services businesses

The tool is built on top of Salesforce.com's Force.com platform

Appirio, a company known for helping companies adopt cloud-based software, is launching a SaaS (software as a service) application for large services providers.

The application, Appirio Professional Services Enterprise, is built on top of Force.com, the native development platform of a key Appirio partner, on-demand CRM (customer relationship management) vendor Salesforce.com.

There is a wide array of PSA (professional services automation) offerings available in the market, with many tuned for specific verticals.

To this end, Appirio has made it easy to extend and modify facets of its application's "four pillars" -- people, projects, customers and numbers -- to suit a particular industry or business, said Ryan Nichols, vice president of product management and marketing.

Using Force.com as an underlying platform gives Appirio a leg up on other PSA vendors, since it can focus solely on application features instead of the grunt work of assembling and maintaining a technology stack, Nichols said.

Appirio's Force.com ties also differentiate the company from a potential rival, on-demand ERP (enterprise resource planning) vendor NetSuite, which recently purchased two PSA vendors, OpenAir and QuickArrow.

NetSuite therefore must divide its research and development resources across multiple PSA applications, Nichols said.

Meanwhile, overall the SaaS delivery model has specific advantages for PSA applications, said Ray Wang, a partner with the analyst firm Altimeter Group.

SaaS offers faster deployment than on-premise software, which is valuable "in cases where you need to quickly put a project together," Wang said.

It is also beneficial for "cases where your team members are located far away from each other," Wang added.

Pricing for PS Enterprise starts at $US45 per user per month for organizations with more than 100 users.

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags Professional Services AutomationAppirio

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Chris Kanaracus

IDG News Service
Show Comments

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Cate Bacon

Aruba Instant On AP11D

The strength of the Aruba Instant On AP11D is that the design and feature set support the modern, flexible, and mobile way of working.

Dr Prabigya Shiwakoti

Aruba Instant On AP11D

Aruba backs the AP11D up with a two-year warranty and 24/7 phone support.

Tom Pope

Dynabook Portégé X30L-G

Ultimately this laptop has achieved everything I would hope for in a laptop for work, while fitting that into a form factor and weight that is remarkable.

Tom Sellers

MSI P65

This smart laptop was enjoyable to use and great to work on – creating content was super simple.

Lolita Wang

MSI GT76

It really doesn’t get more “gaming laptop” than this.

Featured Content

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?