Intel confirms data corruption bug in new SSDs, halts shipments

It's now testing a firmware upgrade for X-25M and X18M drives

Intel has confirmed that its new consumer-class X25-M and X18-M solid state-disk drives (SSDs) suffer from data corruption issues and said it has pulled back shipments to resellers.

The new line of X25-M (2.5-inch) and X18-M (1.8-inch) SSDs are based on a joint venture with Micron and used that company's 34-nanometer lithography technology. That process allows for a denser, higher capacity product that brings with it a lower price tag than Intel's previous offerings, which were based on 50-nanometer lithography technology.

According to Intel, the data corruption problem occurs only if a user sets up a BIOS password on the 34-nanometer SSD, then disables or changes the password and reboots the computer. When that happens, the SSD becomes inoperable and the data on it is irretrievable.

"This erratum does not apply to a computer, network or operating system password," Intel said in an e-mail response to Computerworld

This is not the first time Intel's X25-M and X18-M SSDs have suffered from firmware bugs. The company's first generation of drives suffered from fragmentation issues resulting in performance degradation over time. Intel issued a firmware upgrade as a fix.

Intel said the problem does not occur if a user has not set a BIOS drive password. After testing a fix for the issue, Intel said it expects to issue a firmware upgrade in the next couple of weeks.

"If they have not enabled their BIOS drive password, we are advising them not enable a BIOS drive password...," Intel said. Instead, users should visit Intel's support Web site for the firmware update when it becomes available.

Meanwhile, Intel has suspended all shipments of the new SSDs until the firmware fix is validated and its drives have been updated. Online retailers like Newegg and ZipZoomFly have also pulled the new drives from their ordering systems.

"It made sense to pause shipments and implement the changes ourselves and via our customers versus asking consumers to do so," Intel said.

Computerworld has been reviewing the 160GB version of the X25-M and found its read/write rates subpar compared to the previous version of the drive. The SSD's average sequential read rate was 190.5MB/sec. and its burst rate was 231.5MB/sec, well below the first generation X25-M, which had a maximum read rate of 256.7MB/sec.

Join the newsletter!

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection

Tags solid state drivesintel

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Lucas Mearian

Computerworld
Show Comments

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

George Khoury

Sharp PN-40TC1 Huddle Board

The biggest perks for me would be that it comes with easy to use and comprehensive programs that make the collaboration process a whole lot more intuitive and organic

David Coyle

Brother PocketJet PJ-773 A4 Portable Thermal Printer

I rate the printer as a 5 out of 5 stars as it has been able to fit seamlessly into my busy and mobile lifestyle.

Kurt Hegetschweiler

Brother PocketJet PJ-773 A4 Portable Thermal Printer

It’s perfect for mobile workers. Just take it out — it’s small enough to sit anywhere — turn it on, load a sheet of paper, and start printing.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?