Apple bans Palm Pre from iTunes: get the work-around

The latest iTunes update, version 8.2.1, may offer up a few bug fixes, but its real purpose is to prevent the Palm Pre from syncing with iTunes

The latest iTunes update, version 8.2.1, may offer up a few bug fixes, but its real purpose is to prevent the Palm Pre from syncing with iTunes. The move isn't a surprise. Last month, Apple warned that future versions of iTunes probably wouldn't support syncing with non-Apple media players. Today, Tom Neumayr, an Apple spokeson, reinforced that position:

"iTunes 8.2.1 is a free software update that provides a number of important bug fixes. It also disables devices falsely pretending to be iPods, including the Palm Pre. As we've said before, newer versions of iTunes may no longer provide syncing functionality with unsupported digital media players."

Palm had figured out a way to sync the Pre with earlier versions of iTunes, the one caveat being that the Pre couldn't handle copy-protected songs. Despite this shortcoming, iTunes integration was a big plus for Pre fans, particularly those migrating from an iPhone or iPod.

For a while Apple didn't seem to mind, only hinting that the functionality could go away saying:

"Apple is aware that some third-parties claim that their digital media players are able to sync with Apple software. However, Apple does not provide support for, or test for compatibility with, non-Apple digital media players and, because software changes over time, newer versions of Apple's iTunes software may no longer provide syncing functionality with non-Apple digital media players."

Now the music is over.

Here is the Work-Around

So what's a Palm Pre user to do? The easiest option is to avoid upgrading to iTunes version 8.2.1, since the sync feature should still work with older versions of iTunes.

Another option is to trying a third-party app like Salling Media Sync, a utility that synchronizes iTunes playlists, music, and podcasts with your mobile device, and it's free for basic use.

Apple's decision to play hardball with third-party media players may provide ammunition to critics who consider the iTunes/iPod ecosystem a monopoly that needs to be broken up. If a worthy iTunes competitor doesn't appear in the near future, we can expect to hear more grumblings about Apple's dominance of the online music marketplace.

Contact Jeff Bertolucci via Twitter (@jbertolucci) or at jbertolucci.blogspot.com.

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags smartphonesAppleiPhoneiTunesPalm Pre

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Jeff Bertolucci

PC World (US online)
Show Comments

Brand Post

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Andrew Teoh

Brother MFC-L9570CDW Multifunction Printer

Touch screen visibility and operation was great and easy to navigate. Each menu and sub-menu was in an understandable order and category

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Walid Mikhael

Brother QL-820NWB Professional Label Printer

It’s easy to set up, it’s compact and quiet when printing and to top if off, the print quality is excellent. This is hands down the best printer I’ve used for printing labels.

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?