Google Suffers Widespread Outage: Quick Fix Promised

Google recovers from a widespread outage affecting many of its online services.

Google appears to have recovered from a widespread outage affecting many of its online services Thursday. Most Google properties were inaccessible to users across the U.S. and worldwide from about 10:45 a.m. until about 12:20 p.m. EDT. People from coast-to-coast and as far as China, Australia, and France were all impacted.

Google released the following statement to PC World about the outages:

"We're aware some users are having trouble accessing some Google services. We're looking into it, and we'll update everyone soon."

About an hour later, a spokesperson sent us the following update:

"The issue affecting some Google services has been resolved. We're sorry for the inconvenience, and we'll share more details soon."

Google Outage 2009: '#googlefail'

The outage, quickly dubbed #googlefail by Twitter users, shut down everything from Gmail to the Google.com home page. Google News, Google Reader, and YouTube were unavailable, as were Google Analytics, Maps, and Docs. Some services were loading very slowly and only functioning minimally, while others were altogether down.

Google has just released the following statement to PC World about the outages:

"We're aware some users are having trouble accessing some Google services. We're looking into it, and we'll update everyone soon."

The GoogleApps Status Dashboard, meanwhile -- which was itself inaccessible during the outage -- states the following:

"We're aware of a problem with Google Mail affecting a small subset of users. The affected users are unable to access Google Mail. We will provide an update by May 14, 2009 1:00:00 PM UTC-4 detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change. *This may also be affecting other services"

Some theories have pointed to AT&T as a cause of the Google outage, suggesting a routing issue of some sort is to blame. Numerous users connected through other networks, however -- including Verizon, Cox, and Charter -- tell me they experienced the problems as well.

We'll pass along any additional information as we receive it.

Connect with JR Raphael on Twitter (@jr_raphael) or via his Web site, jrstart.com.

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags Googleoutage

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

JR Raphael

PC World (US online)
Show Comments

Father’s Day Gift Guide

Brand Post

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Luke Hill

MSI GT75 TITAN

I need power and lots of it. As a Front End Web developer anything less just won’t cut it which is why the MSI GT75 is an outstanding laptop for me. It’s a sleek and futuristic looking, high quality, beast that has a touch of sci-fi flare about it.

Emily Tyson

MSI GE63 Raider

If you’re looking to invest in your next work horse laptop for work or home use, you can’t go wrong with the MSI GE63.

Laura Johnston

MSI GS65 Stealth Thin

If you can afford the price tag, it is well worth the money. It out performs any other laptop I have tried for gaming, and the transportable design and incredible display also make it ideal for work.

Andrew Teoh

Brother MFC-L9570CDW Multifunction Printer

Touch screen visibility and operation was great and easy to navigate. Each menu and sub-menu was in an understandable order and category

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Featured Content

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?