Dell's outlet stores go down in US and UK

The stores, which sell refurbished PCs, suffered an apparent technical glitch

Some of Dell's online outlet stores, where it sells refurbished PCs, were unable to process orders Saturday due to an apparent technical error.

Attempts to access pricing and availability for laptops and desktops were met with blank pages or a "server error" message. The problem affected Dell's outlet stores for the U.S., U.K. and Ireland.

The stores sell equipment at discounted rates and are separate from Dell's primary online stores, which appeared to be working normally.

The problems at the U.S. outlet store began Friday evening, according to messages posted to the NotebookReview Web site, and the site was still down Saturday evening.

"I tried last night and early this morning to view the inventory on Dell's Small [Business] website but I kept receiving an error message," a user with the screen name Stevoreno wrote on the NotebookReview.com forums Web site Saturday morning.

Dell did not respond to requests for comment. A customer service agent on its support line said the U.S. store was having "technical issues" and that the company was working to fix it.

The downtime could hurt the clearance sale going on at Dell's U.S. outlet store, where 15 percent discounts are being offered on Inspiron PCs and Mini netbooks.

Join the newsletter!

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection

Tags Delldowntimee-commerce

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Agam Shah

IDG News Service
Show Comments

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

George Khoury

Sharp PN-40TC1 Huddle Board

The biggest perks for me would be that it comes with easy to use and comprehensive programs that make the collaboration process a whole lot more intuitive and organic

David Coyle

Brother PocketJet PJ-773 A4 Portable Thermal Printer

I rate the printer as a 5 out of 5 stars as it has been able to fit seamlessly into my busy and mobile lifestyle.

Kurt Hegetschweiler

Brother PocketJet PJ-773 A4 Portable Thermal Printer

It’s perfect for mobile workers. Just take it out — it’s small enough to sit anywhere — turn it on, load a sheet of paper, and start printing.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?