Service restored after AT&T fiber cut

AT&T has increased its reward for information on the apparent vandalism to US$250,000.

The fiber cut that shut off phone and Internet service to thousands of San Francisco Bay Area residents on Thursday was fixed overnight, according to AT&T.

Service has been restored to fixed and mobile customers of AT&T, Verizon and Sprint Nextel, according to the carriers. All of the affected Verizon users were back up and running by about 1 a.m. Friday, said Verizon spokesman Jon Davies. Sprint rerouted traffic on Thursday for its affected customers.

Underground cables belonging to AT&T in San Jose and some belonging to AT&T and Sprint in San Carlos were cut early Thursday morning. The cuts affected an undisclosed number of AT&T customers, mostly in southern San Jose and communities to the south, as well as about 52,000 Verizon subscribers and some customers of Sprint's IP (Internet Protocol) data service for businesses. Two major IBM facilities in southern San Jose were effectively shut down by the cuts, which also had a minor effect on an organization in charge of Internet domain names.

Police are investigating the incident as possible vandalism, and AT&T on Friday increased a reward for information from US$100,000 to $250,000. The reward offer already brought in many calls to San Jose police on Thursday, and the department is pursuing several leads, according to police spokesman Ronnie Lopez.

Whoever cut the fiber would have had to remove heavy manhole covers and use cutting tools to sever thick cables that each contain many strands of optical fiber, AT&T said. Such cases are rare, according to the carrier. But the incident raises the question of how secure carriers' optical lines are. Internet and phone users ultimately rely on underground fiber for connectivity to the Internet in most cases.

It's hard to make any infrastructure absolutely secure, Gartner analyst Ken Dulaney said.

"Like most mission-critical things today, if you are bent on destroying something, then you can do it," Dulaney said. "All this means is that there is going to be a big market for cameras, going forward."

Join the newsletter!

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection

Tags at&t

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Stephen Lawson

IDG News Service
Show Comments

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

George Khoury

Sharp PN-40TC1 Huddle Board

The biggest perks for me would be that it comes with easy to use and comprehensive programs that make the collaboration process a whole lot more intuitive and organic

David Coyle

Brother PocketJet PJ-773 A4 Portable Thermal Printer

I rate the printer as a 5 out of 5 stars as it has been able to fit seamlessly into my busy and mobile lifestyle.

Kurt Hegetschweiler

Brother PocketJet PJ-773 A4 Portable Thermal Printer

It’s perfect for mobile workers. Just take it out — it’s small enough to sit anywhere — turn it on, load a sheet of paper, and start printing.

Matthew Stivala

HP OfficeJet 250 Mobile Printer

The HP OfficeJet 250 Mobile Printer is a great device that fits perfectly into my fast paced and mobile lifestyle. My first impression of the printer itself was how incredibly compact and sleek the device was.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?