White House e-mail crashes

Administration didn't explain the exact cause of the outage.

The tech-savvy Obama White House is suffering the inconvenience and embarrassment of an e-mail crash that has lasted several hours Monday afternoon, according to published reports.

The outage was announced at 1:30 p.m. during a regular briefing at which Press Secretary Robert Gibbs apologized to reporters for the administration's failure to answer e-mails, reports say.

White House e-mails rely on an Outlook server that apparently crashed, but the administration didn't explain the exact cause of the outage.

The e-mail blackout is a little embarrassing to the new president, whose campaign embraced all forms of technology and made masterful use of it to raise funds, organize volunteers and disseminate information. Obama himself is notorious for his BlackBerry addiction. And he has committed to having traceable e-mails so he doesn't wind up like his predecessor George W. Bush, whose administration lost thousands of them.

But today Obama's staff was reduced to using ancient technologies such as photocopiers. Rather than send attachments containing executive orders Obama signed, the press staff distributed printouts.

Bloggers were having fun with the predicament.

"Maybe that's why Robert Gibbs won't return your e-mails -- actually, that's not why he won't return your e-mails, but at least now he has an excuse," says Mark Ambinder in his blog.

"Or maybe Mr. Obama's top-secret Blackberry had thrown a kink into the works," suggests the New York Times' Caucus. "Whatever the reason, Mr. Gibbs insisted it was no crisis, and seemed to see an upside in being disconnected -- at least for the time being. 'I've had the calmest morning I've had in about 5 years,' he said."

"Sorry dudes all the resumes you sent to the White House this morning were not received, because George Bush broke the emails before he left office," Wonkette wrote.

While the problem had its lighter side, the administration wouldn't comment on whether the problem extended to other systems. "We don't comment on security issues," one aide is quoted as saying.

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags e-mailUSA government

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Tim Greene

Network World
Show Comments

Brand Post

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Maryellen Rose George

Brother PT-P750W

It’s useful for office tasks as well as pragmatic labelling of equipment and storage – just don’t get too excited and label everything in sight!

Cathy Giles

Brother MFC-L8900CDW

The Brother MFC-L8900CDW is an absolute stand out. I struggle to fault it.

Luke Hill

MSI GT75 TITAN

I need power and lots of it. As a Front End Web developer anything less just won’t cut it which is why the MSI GT75 is an outstanding laptop for me. It’s a sleek and futuristic looking, high quality, beast that has a touch of sci-fi flare about it.

Emily Tyson

MSI GE63 Raider

If you’re looking to invest in your next work horse laptop for work or home use, you can’t go wrong with the MSI GE63.

Laura Johnston

MSI GS65 Stealth Thin

If you can afford the price tag, it is well worth the money. It out performs any other laptop I have tried for gaming, and the transportable design and incredible display also make it ideal for work.

Andrew Teoh

Brother MFC-L9570CDW Multifunction Printer

Touch screen visibility and operation was great and easy to navigate. Each menu and sub-menu was in an understandable order and category

Featured Content

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?