Telstra rated best in broadband... but what about the NBN?

Telstra is the best broadband provider in the country — at least according to one report.

The Epitiro research report measures performance in a range of categories including speed, e-mail, browsing, connection and gaming.

Unsurprisingly, there is no mention of price or value for money — two categories that we predict Telstra would not rank highly in.

Still, it proves what most people already know — Telstra provides by far the best broadband service in Australia. Predictably, the telco was quick to shout from the rooftops regarding this result.

Telstra's David Quilty said: “Telstra has world-class fixed, cable and wireless networks, including the largest, fastest, national wireless broadband network in the world. This result hasn’t come about by accident."

Quilty is right. It's not an accident that Telstra owns most of the infrastructure, allowing it to provide such good service.

As an example, its Next G mobile network is currently being upgraded to 21Mbps. Sure, we won't ever achieve those speeds, but that’s a theoretical maximum. Most of the other networks currently have a theoretical maximum of 7.2Mbps. Although they also be upgraded in the future, Telstra will always be two steps ahead.

On the other end of the scale, the Epitiro report ranked Optus last out of eight Australian broadband providers. Optus performed poorly in a number of categories.

That brings us to the NBN. What does this say about the NBN when the remaining three bidders are Optus, Acacia and Axia? Optus has been blasted for poor service over a number of months, while Acacia and Axia don't currently offer any broadband services in Australia.

Although Telstra isn't known for its value for money, there is no doubt its services are currently the most advanced in the country.

With this in mind, did the government make a mistake by excluding it from the NBN?

Got a question or comment? E-mail ross_catanzariti at or use the comment box below.

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Ross Catanzariti

Ross Catanzariti

PC World
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