Users split over iPhone 2.1's impact on 3G dropped calls

Some say they're happy, others say connection problems have worsened

A day after Apple released its iPhone 2.1 update, users were split on whether the new software improves 3G reception and cuts the number of dropped calls, a major goal of the release that CEO Steve Jobs promised earlier in the week.

Jobs' pledge that the Friday update would mean "fewer dropped calls" was aimed at iPhone 3G owners who have complained since its July launch of trouble keeping a connection with mobile carriers' faster networks. On Friday, iPhone 2.1's release notes echoed Jobs' promise, saying that the update would result in a "decrease in call set-up failures and dropped calls."

Reaction to iPhone 2.1, however, was mixed on Apple's own support forum. Unlike the response after the release of iPhone 2.0.2 last month -- most users reported that the update did not fix 3G reception issues -- by Saturday it was apparent users were divided over 2.1.

Some reported improved 3G reception -- a few said the difference was dramatic -- while others said they were still experiencing significant problems making calls.

"I have better signal in my home than usual [and] I have had no failed calls so far. Great update," said "tsmithband", one of many on Apple's iPhone support forum who said they were happy with the update.

Another user, "boston_turtle," seconded that on Saturday. "I just updated and then got a call. Usually, any walking around in my apartment would drop the call. This time it stayed on and had good quality."

But others were remain frustrated.

"Just loaded 2.1 and made a phone call," said a user with the alias "Victor98109" on Friday morning, just hours after the update was posted for download. "Call dropped three times. I don't know how the other 'fixes' work, but the main one of dropped calls does not work with this update."

Others said they encountered even more dropped calls than before. "Ever since I updated to 2.1 my calls are dropping more often than not," a user identified as "Mike295855" said Saturday morning. "I am really upset because I thought this was going to be fixed." Computerworld readers also could not agree on iPhone 2.1. In comments posted to a story published Friday, readers were almost evenly split on the subject.

"[iPhone] 2.1 did NOT fix the 3G reception problems for me," said "Mike" on Saturday. "In fact I think it's worse now since [it] frequently displays 'No Signal.' This phone needs to be recalled and replaced."

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags iPhone

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.
Gregg Keizer

Gregg Keizer

Computerworld
Show Comments

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Tom Pope

Dynabook Portégé X30L-G

Ultimately this laptop has achieved everything I would hope for in a laptop for work, while fitting that into a form factor and weight that is remarkable.

Tom Sellers

MSI P65

This smart laptop was enjoyable to use and great to work on – creating content was super simple.

Lolita Wang

MSI GT76

It really doesn’t get more “gaming laptop” than this.

Jack Jeffries

MSI GS75

As the Maserati or BMW of laptops, it would fit perfectly in the hands of a professional needing firepower under the hood, sophistication and class on the surface, and gaming prowess (sports mode if you will) in between.

Taylor Carr

MSI PS63

The MSI PS63 is an amazing laptop and I would definitely consider buying one in the future.

Christopher Low

Brother RJ-4230B

This small mobile printer is exactly what I need for invoicing and other jobs such as sending fellow tradesman details or step-by-step instructions that I can easily print off from my phone or the Web.

Featured Content

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?