Sony recalls 73,000 Vaio laptops over burn hazard

Sony has received 15 reports of overheating, one of which burned a consumer.

Sony is recalling about 73,000 Vaio laptops in the US because faulty wiring near a hinge can pose a burn hazard. According to the UK's Guardian, the company has had to recall over 400,000 Vaio laptops worldwide.

The recall was jointly announced Thursday by Sony and the US Consumer Product Safety Commission. The commission recommended that consumers immediately stop using VAIO TZ-series notebook computers.

According to the commission, Sony has received 15 reports of overheating, one of which burned a consumer. Either the wiring problem, which is near computer's hinge, or a loose screw in the hinge can cause a short circuit that then causes the overheating.

The recalled laptop models are the Vaio VGN-TZ100 series, the VGN-TZ200 series, the VGN-TZ300 series and the VGN-TZ2000 series. The computers' screen size measured diagonally is about 11.1 inches. The machines in question were sold between July 2007 and August 2008, according to the commission.

Not all units are problematic. Users can go to this web site and input their product code and serial number, which can be found on the bottom of the computer. If users find that their laptops have the problem, they can make arrangements online for an inspection.

Mike Abary, a senior vice president at Sony, said in an online notice that the company will offer a free inspection and possibly on-site repair at the user's home or office. Users also can ship their laptops in to a service center for repair.

Join the Good Gear Guide newsletter!

Error: Please check your email address.

Tags vaiosony

Our Back to Business guide highlights the best products for you to boost your productivity at home, on the road, at the office, or in the classroom.

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Sharon Gaudin

Computerworld
Show Comments

Most Popular Reviews

Latest News Articles

Resources

PCW Evaluation Team

Azadeh Williams

HP OfficeJet Pro 8730

A smarter way to print for busy small business owners, combining speedy printing with scanning and copying, making it easier to produce high quality documents and images at a touch of a button.

Andrew Grant

HP OfficeJet Pro 8730

I've had a multifunction printer in the office going on 10 years now. It was a neat bit of kit back in the day -- print, copy, scan, fax -- when printing over WiFi felt a bit like magic. It’s seen better days though and an upgrade’s well overdue. This HP OfficeJet Pro 8730 looks like it ticks all the same boxes: print, copy, scan, and fax. (Really? Does anyone fax anything any more? I guess it's good to know the facility’s there, just in case.) Printing over WiFi is more-or- less standard these days.

Ed Dawson

HP OfficeJet Pro 8730

As a freelance writer who is always on the go, I like my technology to be both efficient and effective so I can do my job well. The HP OfficeJet Pro 8730 Inkjet Printer ticks all the boxes in terms of form factor, performance and user interface.

Michael Hargreaves

Windows 10 for Business / Dell XPS 13

I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.

Aysha Strobbe

Windows 10 / HP Spectre x360

Ultimately, I think the Windows 10 environment is excellent for me as it caters for so many different uses. The inclusion of the Xbox app is also great for when you need some downtime too!

Mark Escubio

Windows 10 / Lenovo Yoga 910

For me, the Xbox Play Anywhere is a great new feature as it allows you to play your current Xbox games with higher resolutions and better graphics without forking out extra cash for another copy. Although available titles are still scarce, but I’m sure it will grow in time.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?