Gartner: 'Caveats apply' for enterprise iPhone use

Battery life, security issues could affect custom business apps

Dulaney suggested that in the future, Apple should create processes for managing the iPhone as Microsoft Corp. and Research in Motion Ltd. did for Windows Mobile and BlackBerry devices, respectively.

Dulaney also urged IT managers to warn users who might sign up for a two-year commitment to the product to assess several factors -- including how much they travel internationally, since international roaming rates for data usage could be high. Data-roaming costs have become an issue for at least one major global manufacturer who found that because the iPhone makes browsing and data usage so easy, travelers can incur thousands of dollars in data costs on a single trip.

Another concern is battery life, Dulaney said. In Gartner's testing using default settings on the iPhone 3G, the battery "seldom experienced a full day of use," he said. That happened while using Exchange ActiveSync, some limited browsing and no telephone calls, he said. The drain on the battery may be caused by using the iPhone in a Wi-Fi network, or it might be Apple's implementation of ActiveSync that requires more power to stay constantly connected to the network to deliver new mail.

Also, users might like to know that the iPhone does not support the ability to edit attachments in email and that attachments take time to download, he said. And he noted that e-mail users can't cut and paste details from an e-mail into an appointment application. "The quickest way to do this on the iPhone today is to write the details down on a piece of paper and re-enter them," Dulaney wrote.

Join the newsletter!

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection
Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Matt Hamblen

Computerworld
Show Comments

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

George Khoury

Sharp PN-40TC1 Huddle Board

The biggest perks for me would be that it comes with easy to use and comprehensive programs that make the collaboration process a whole lot more intuitive and organic

David Coyle

Brother PocketJet PJ-773 A4 Portable Thermal Printer

I rate the printer as a 5 out of 5 stars as it has been able to fit seamlessly into my busy and mobile lifestyle.

Kurt Hegetschweiler

Brother PocketJet PJ-773 A4 Portable Thermal Printer

It’s perfect for mobile workers. Just take it out — it’s small enough to sit anywhere — turn it on, load a sheet of paper, and start printing.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?