Microsoft admits patch didn't work, encourages XP SP2, SP3 re-installs

Fix for 32-bit editions of XP, including the new Service Pack 3 (SP3), did not work

Microsoft asked for a patch do-over Thursday as it re-released one of last week's security updates after realizing the original fix didn't do the job.

"After we released MS08-030 we learned that the security updates for Windows XP SP2 and SP3 might not have been fully protecting against the issues discussed in that bulletin," Christopher Budd, a spokesman for the Microsoft Security Response Center (MSRC), said in an e-mail. "As soon as we learned of that possibility, we mobilized our Software Security Incident Response Process (SSIRP) to investigate the issue."

MS08-030 debuted June 10 as part of a group of seven security updates that patched 10 vulnerabilities in Windows and other Microsoft software. Called out by several analysts last week as the most interesting fix of the bunch, MS08-030 was supposed to plug a hole in Windows' implementation of Bluetooth, the short-range wireless protocol.

The update was one of three pegged "critical," the highest threat ranking in Microsoft's four-step scoring system.

Although the patch offered last week for Windows Vista and the 64-bit versions of Windows XP did the trick, the fix for the 32-bit editions of XP, including the new Service Pack 3 (SP3), did not, said Budd. He also promised that Microsoft would find out how the non-patching patch made it through the company's testing.

Human error, he added, is the likely cause. "As part of our standard process, we're beginning an investigation into how this happened," Budd said in a short entry to the MSRC's blog today. "We're just starting this investigation, but early on, it appears that there may have been two separate human issues involved. When we're done with our investigation, we'll take steps to better prevent it in the future."

Microsoft has had to re-release patches before. It most recently went back to the drawing board in March, when it was forced to re-issue a flawed update that had caused some versions of its Excel spreadsheet to make math mistakes.

The revised MS08-030 bulletin stated that the new patch for Windows XP has been seeded to the usual Microsoft distribution channels, including Automatic Updates, Windows Update and Windows Server Update Services (WSUS).

Join the newsletter!

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection
Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Gregg Keizer

Computerworld
Show Comments

Cool Tech

SanDisk MicroSDXC™ for Nintendo® Switch™

Learn more >

Breitling Superocean Heritage Chronographe 44

Learn more >

Toys for Boys

Family Friendly

Panasonic 4K UHD Blu-Ray Player and Full HD Recorder with Netflix - UBT1GL-K

Learn more >

Stocking Stuffer

Razer DeathAdder Expert Ergonomic Gaming Mouse

Learn more >

Christmas Gift Guide

Click for more ›

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Walid Mikhael

Brother QL-820NWB Professional Label Printer

It’s easy to set up, it’s compact and quiet when printing and to top if off, the print quality is excellent. This is hands down the best printer I’ve used for printing labels.

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

George Khoury

Sharp PN-40TC1 Huddle Board

The biggest perks for me would be that it comes with easy to use and comprehensive programs that make the collaboration process a whole lot more intuitive and organic

David Coyle

Brother PocketJet PJ-773 A4 Portable Thermal Printer

I rate the printer as a 5 out of 5 stars as it has been able to fit seamlessly into my busy and mobile lifestyle.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?