How to build your own Wikipedia

A funny thing happened on the way to Web 2.0: wikis went to work. Businesses are turning to wikis to cut time from projects, remain competitive and improve their processes.

A wiki is a website that can be edited collectively and at will by users. The most famous model is Wikipedia, the massive, user-generated encyclopedia.

This shared-document model means wiki documents can be modified by anyone with access, adding and revising what's there. And while companies are using blogs to increase awareness within their organisation about important events and projects, business executives, project managers and frontline employees are beginning to look at how internal wikis can help them be more efficient, to promote collaboration and make it easy for users to find and use information about business processes, company policies and more.

Wikis used for training, knowledge management, or to set business processes in place help companies organise and document their process while promoting collaboration among employees.

Before you set out to create a wiki to help manage your next project, there are necessary steps to go through in preparation for launching it company-wide. You need to define the purpose of your wiki, pick the technology that is right for you and ask for feedback from test users.

And once the wiki is up and running, you will need to be diligent about maintenance.

Why a wiki? Make sure you know

If you can't clearly and simply state what you hope you accomplish by building and maintaining a wiki, then you aren't ready to get started.

Jeff Brainard, the director of product marketing at Socialtext, a hosted service and wiki software provider, says that if the scope isn't carefully defined, the wiki won't be off to a good start. Have lots of conversations about the purpose of the wiki and what improvements you hope it will make to a project or process. Know that a clear focus is essential.

Pitfall to avoid: Brainard says: "80 percent of wikis fail because the scope wasn't clearly defined. The others succeed because of the mentality that was there going in."

Join the newsletter!

Or
Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection
Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Margaret Locher

PC Advisor (UK)
Show Comments

Essentials

Mobile

Sansai 6-Outlet Power Board + 4-Port USB Charging Station

Learn more >

Exec

Budget

Back To Business Guide

Click for more ›

Brand Post

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Andrew Teoh

Brother MFC-L9570CDW Multifunction Printer

Touch screen visibility and operation was great and easy to navigate. Each menu and sub-menu was in an understandable order and category

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Walid Mikhael

Brother QL-820NWB Professional Label Printer

It’s easy to set up, it’s compact and quiet when printing and to top if off, the print quality is excellent. This is hands down the best printer I’ve used for printing labels.

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?