IT execs intrigued but skeptical of iPhone corporate support

Apple has 'never shown meaningful interest in the enterprise,' says one executive

Disney's Randy Brooks, senior vice president of IT for strategy and architecture, was quoted in the Apple statement saying that Apple had "really done their homework, addressing issues of security, manageability, and integration." Brooks said Disney has hundreds of iPhone users and expects the demand to "grow significantly with this release."

Two top-level IT managers for a large global financial company and a global consumer goods company said in separate interviews that they were eagerly awaiting today's news, but still needed more details around security to be able to say whether they could endorse using iPhones internally. Both asked to remain anonymous, citing company policies about being quoted in the press.

"I think today's news is positive," one of the executives said, adding that many employees have wanted to use the iPhone. "However, since the first launch, we have wanted a BlackBerry Enterprise Server-like product" to allow the enterprise to manage devices from its own server. Short of that approach, with Exchange, this IT executive said it would be "mandatory" for Apple to release which APIs (application programming interfaces) it can expose so that a third-party security provider could bolster the iPhone.

The executive said Apple was shown what security guarantees were needed under a secrecy agreement, but that Apple refused to honor its end. "We've been talking with Apple for eight months and they haven't shared the information," the executive said. "That's only one-way sharing, and they have to change that mindset if they want to make progress with us and the enterprise. Maybe they will eventually become more corporate focused, but they are definitely NOT enterprise focused now."

The other IT executive said support for Exchange would allow users "to hook into the corporate e-mail system but [it] doesn't address many of the security, privacy and ROI concerns that still revolve around the platform."

That executive said the news was not enough to make the iPhone its corporate standard smart phone device, adding, "possibly the SDK will allow for more robust business applications on the device which could cause us to change our thinking, but I'm not convinced of this yet."

Join the Good Gear Guide newsletter!

Error: Please check your email address.

Our Back to Business guide highlights the best products for you to boost your productivity at home, on the road, at the office, or in the classroom.

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Matt Hamblen

Computerworld
Show Comments

Most Popular Reviews

Latest News Articles

Resources

PCW Evaluation Team

Azadeh Williams

HP OfficeJet Pro 8730

A smarter way to print for busy small business owners, combining speedy printing with scanning and copying, making it easier to produce high quality documents and images at a touch of a button.

Andrew Grant

HP OfficeJet Pro 8730

I've had a multifunction printer in the office going on 10 years now. It was a neat bit of kit back in the day -- print, copy, scan, fax -- when printing over WiFi felt a bit like magic. It’s seen better days though and an upgrade’s well overdue. This HP OfficeJet Pro 8730 looks like it ticks all the same boxes: print, copy, scan, and fax. (Really? Does anyone fax anything any more? I guess it's good to know the facility’s there, just in case.) Printing over WiFi is more-or- less standard these days.

Ed Dawson

HP OfficeJet Pro 8730

As a freelance writer who is always on the go, I like my technology to be both efficient and effective so I can do my job well. The HP OfficeJet Pro 8730 Inkjet Printer ticks all the boxes in terms of form factor, performance and user interface.

Michael Hargreaves

Windows 10 for Business / Dell XPS 13

I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.

Aysha Strobbe

Windows 10 / HP Spectre x360

Ultimately, I think the Windows 10 environment is excellent for me as it caters for so many different uses. The inclusion of the Xbox app is also great for when you need some downtime too!

Mark Escubio

Windows 10 / Lenovo Yoga 910

For me, the Xbox Play Anywhere is a great new feature as it allows you to play your current Xbox games with higher resolutions and better graphics without forking out extra cash for another copy. Although available titles are still scarce, but I’m sure it will grow in time.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?