Microsoft offers work-around for IE security patch problems

Microsoft has offered a work-around for IE users whose browsers have been crashing following last week's security patches.

Microsoft has offered a technical work-around for Internet Explorer users who have found their browsers crashing after installing a recent set of security patches.

Last Tuesday, Microsoft issued a critical security update for its browser software, fixing bugs in the browser. But soon after, users began reporting that IE would crash while visiting certain websites. These users would be forced to restart the browser after receiving an "Internet Explorer has encountered a problem and must close" message.

Microsoft now says that the problem is not widespread and affects certain custom installations of Internet Explorer 6 on Windows XP, Service Pack 2.

Customers who experience this problem can fix it by making changes to the Windows registry, described in this Knowledge Base article.

Microsoft did not say what kind of customization would cause the bug, and company representatives were not immediately available for comment.

Some newsgroup users are speculating, however, that the issue may be related to antivirus software. Symantec and McAfee users who have been experiencing the problem have been able to resolve the issue by uninstalling the security update and then uninstalling their antivirus software, installing the update and then reinstalling their AV products, said Frank Saunders, a Windows user who has been following discussion of the issue.

The Internet Explorer patch associated with this problem -- MS07-069 -- is considered to be the most important of last week's updates because it fixes four critical vulnerabilities in the browser.

Join the Good Gear Guide newsletter!

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection
Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Robert McMillan

IDG News Service
Show Comments

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Matthew Stivala

HP OfficeJet 250 Mobile Printer

The HP OfficeJet 250 Mobile Printer is a great device that fits perfectly into my fast paced and mobile lifestyle. My first impression of the printer itself was how incredibly compact and sleek the device was.

Armand Abogado

HP OfficeJet 250 Mobile Printer

Wireless printing from my iPhone was also a handy feature, the whole experience was quick and seamless with no setup requirements - accessed through the default iOS printing menu options.

Azadeh Williams

HP OfficeJet Pro 8730

A smarter way to print for busy small business owners, combining speedy printing with scanning and copying, making it easier to produce high quality documents and images at a touch of a button.

Andrew Grant

HP OfficeJet Pro 8730

I've had a multifunction printer in the office going on 10 years now. It was a neat bit of kit back in the day -- print, copy, scan, fax -- when printing over WiFi felt a bit like magic. It’s seen better days though and an upgrade’s well overdue. This HP OfficeJet Pro 8730 looks like it ticks all the same boxes: print, copy, scan, and fax. (Really? Does anyone fax anything any more? I guess it's good to know the facility’s there, just in case.) Printing over WiFi is more-or- less standard these days.

Ed Dawson

HP OfficeJet Pro 8730

As a freelance writer who is always on the go, I like my technology to be both efficient and effective so I can do my job well. The HP OfficeJet Pro 8730 Inkjet Printer ticks all the boxes in terms of form factor, performance and user interface.

Michael Hargreaves

Windows 10 for Business / Dell XPS 13

I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?