China's Olympic ticketing system crashes on first day

Ticket sales for the Beijing Olympics got off to a rough start this week when the ticketing system crashed under a rush of buyers.

The Beijing Organizing Committee for the Olympic Games' (BOCOG's) plans for a "high-tech" 2008 Olympics got off to a rocky start last week, when the online ticketing system for the games crashed under a crush of visitors shortly after tickets went on sale to the general public.

BOCOG's ticketing site received 8 million page views during the first hour of ticket sales October 30, with an average of 200,000 ticket requests hitting the system every minute, BOCOG said in a statement. In addition, more than 3.8 million telephone calls flooded the sales hotline as fans tried to book tickets for the games.

"Because of the overwhelming volume of page visits, the technical system was unable to perform the tasks well enough, and many applicants were unable to successfully submit their applications," BOCOG said.

After two hours of operating, only 9,000 tickets had been sold, the organizers said in a second statement, admonishing users not to overwhelm the system.

"The BOCOG Ticketing Center advises ticket buyers to be patient and reminds online buyers to refrain from clicking on the same page repeatedly, which might add to the present traffic jam online," it said.

The ticketing system was taken offline for several hours during the afternoon of October 30, while IT staff tried to reconfigure the system before bringing it back online at 5 p.m. When the system was finally taken offline at 6 p.m., a total of 43,000 tickets had been sold -- 90 percent of which had been sold online, BOCOG said.

At a press conference, BOCOG officials said the ticketing system had been designed to handle 1 million visits per hour and 150,000 ticket requests per minute, far less than it actually received. The ticketing system simply could not cope, they said, promising to announce a revamped ticketing plan November 5.

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.
Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Sumner Lemon

IDG News Service
Show Comments

Cool Tech

Bang and Olufsen Beosound Stage - Dolby Atmos Soundbar

Learn more >

Toys for Boys

Nakamichi Delta 100 3-Way Hi Fi Speaker System

Learn more >

Sony WF-1000XM3 Wireless Noise Cancelling Headphones

Learn more >

ASUS ROG, ACRONYM partner for Special Edition Zephyrus G14

Learn more >

Family Friendly

Philips Sonicare Diamond Clean 9000 Toothbrush

Learn more >

Mario Kart Live: Home Circuit for Nintendo Switch

Learn more >

Stocking Stuffer

SunnyBunny Snowflakes 20 LED Solar Powered Fairy String

Learn more >

Teac 7 inch Swivel Screen Portable DVD Player

Learn more >

Christmas Gift Guide

Click for more ›

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Tom Pope

Dynabook Portégé X30L-G

Ultimately this laptop has achieved everything I would hope for in a laptop for work, while fitting that into a form factor and weight that is remarkable.

Tom Sellers

MSI P65

This smart laptop was enjoyable to use and great to work on – creating content was super simple.

Lolita Wang

MSI GT76

It really doesn’t get more “gaming laptop” than this.

Jack Jeffries

MSI GS75

As the Maserati or BMW of laptops, it would fit perfectly in the hands of a professional needing firepower under the hood, sophistication and class on the surface, and gaming prowess (sports mode if you will) in between.

Taylor Carr

MSI PS63

The MSI PS63 is an amazing laptop and I would definitely consider buying one in the future.

Christopher Low

Brother RJ-4230B

This small mobile printer is exactly what I need for invoicing and other jobs such as sending fellow tradesman details or step-by-step instructions that I can easily print off from my phone or the Web.

Featured Content

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?