Zendesk sees customer service as a way for its users to distinguish themselves from competitors and now allows them to bring that customer service advantage to their mobile, game and Web apps.
Salesforce.com is giving users of its Desk.com support application new features for embedding videos into support articles and Web pages, a move the vendor says will let them give their customers the help they need faster and more efficiently than te...
Salesforce.com wants to be the go-to option when small and medium-sized businesses decide they need better customer support software, with a series of updates to its Desk.com application.
Despite a recent selloff in technology stocks, tech IPOs just keep coming and industry watchers appear confident that the trend will continue.
Zendesk said Thursday a hacker gained access to support information for some customers of its online help desk software.
Most Popular Reviews
- 1 Sony 75-inch UHD TV (X9400C) review: Sony and Android are a winning duo
- 2 LG 55EG960T OLED UHD TV
- 3 Panasonic Viera UHD TV review: good hardware, fragmented software
- 4 Ford Focus ST (2015) review: Absolutely mental styling, engine, handling
- 5 LG 65-inch UHD TV (65UF950T) review
Join the Good Gear Guide newsletter!
Deals on Good Gear Guide
- Networking, Wireless & VoIP
Deals on Good Gear Guide
Latest News Articles
- Microsoft links Power BI to Alteryx for deeper analytics
- SHA-1 hashing algorithm could succumb to $75K attack, researchers say
- IBM chases Intel with new Power-based Linux servers sold over the Web
- Sony's Xperia Z5, Z5 Compact go on sale next week at Australia's largest telcos
- Amazon takes aim at Etsy with 'Handmade' store for handcrafted items
GGG Evaluation Team
First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.
- FTDatabase Marketing ManagerNSW
- FTLevel 2 IT Support TechnicianVIC
- FTManual Test Engineer | Financial Institution | Web testingNSW
- FTField EngineerNSW
- FTLinux Administrator with AWS & DevopsNSW
- FTAccount Manager | Client Side - Previous Agency Experience Welcome!!NSW
- FTSales SpecialistNSW
- CCE-Commerce - Senior Web Application DeveloperNSW
- FTSenior Account Manager - PR AgencyNSW
- FTSenior Consultant | Project work | National Systems IntegratorVIC
- FT1st & 2nd level IT support all-rounder in beautiful rural BathurstNSW
- FTSystems Administrator | National commercial law firm | MS, AWS & eDiscoveryNSW
- FTMid level IT consultant | Systems Integration & Managed ServicesNSW
- FTAndroid DeveloperNSW
- FTBusiness Development & Account ManagementNSW
- CCMilitary simulation programmer with C# and Unity - 3 monthsNSW
- FTProduct Marketing ManagerNSW
- FTSystems Administrator - Managed ServicesNSW
- FTAccount Manager | Music IndustryNSW