iPhone owners may grouse about AT&T's service, but the "halo effect" of Apple's smartphone significantly boosts the U.S. carrier's customer satisfaction levels, not just its revenue, an analyst said today.
While the rest of the world focuses on the perceived issues surrounding the iPhone 4's antenna reception, I thought I'd bring us back to something that really matters to iPhone users, namely, the security of Apple's App Store, which just marked its t...
Apple flunked its first response to the iPhone 4's antenna problems, but the company turned everything around with a last-minute press conference and free bumper cases, one crisis communications expert said.
Responding to questions from U.S. lawmakers about what kind of location data it collects, Apple said it gathers location information from some users every 12 hours.
To save Apple's iPhone 4 from antenna scrutiny, all it took was the promise of free bumper cases> and a dose of Steve Jobs' magic.
Microsoft announced a broader release of the latest build of its Windows Phone 7 mobile operating system, and it's getting good reviews from developers. The company also says it started shipping thousands of prototype handsets to software developers ...
The iPhone 4's antenna and reception problems have given pause to two out of three current iPhone owners, who said they would postpone upgrading to the new model, said research firm IDC.
Apple on Friday quelled concerns on iPhone 4's signal and reception issues, but the company needs to shed its mask of secrecy and be quicker in addressing customer concerns before such issues spiral out of control, analysts said.
HTC is on a roll, producing high-quality and high-demand smartphones left and right. HTC's latest creation -- the HTC Desire HD, an update to its original Desire model -- had its specs leaked by an online U.K. retailer. Looks like it could be another...
Google, which broke mobile industry practice last year by offering the Nexus One smartphone for sale exclusively on its website, has received its last shipment of the device for online sale.
Today's Apple press conference was a strange mix of finger pointing, random sales figures and statistics and--surprise!--some actual accountability and solutions for the iPhone 4's antenna woes. At the end of the conference, Apple CEO Steve Jobs fina...
Image is everything. And that's why Apple must terminate the iPhone 4 as quickly as possible.
Apple announced several measures Friday to keep iPhone 4 users "happy" and to turn the controversy over the smartphone's occasional reception issues into a "non-issue." Again.
Apple's news conference last week on the iPhone 4 antenna and reception fiasco gets an A- grade, but its overall response rates just a C, according to a crisis communications expert.
Complaints and theories about the iPhone 4 reception problems are coming from what seems like every pundit and consumer in the country, and now a senator is getting in on the action.
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