Last week's blog post, Cloud CIO: Yes, Your Job is at Risk, was one of the most widely-read-and definitely the most -post I've ever written for CIO.com. Clearly, the discussion of cloud computing's effect on a CIO's career struck a nerve with readers...
If there were a relatively straightforward way for an IT leader to boost his company's bottom line by millions of dollars a year, chances are he wouldn't ignore it. But that's just what many CIOs are doing as a result of poor outsourcing management.
When iGate completed its $1.2 billion acquisition of Patni Computer Systems in May, the two offshore outsourcing providers instantly leapt over their mid-tier outsourcing peers to become one of the biggest IT outsourcing providers in India.
It is amazing to me how much we talk about business process when in reality we understand very little about it.
Business strategy is getting short shrift in outsourcing relationships while outsourcing customers and providers focus excessively on basic service level agreements (SLAs), according to a recent survey conducted by Accenture and the Shared Services a...
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