San Diego's US$50 million SAP system has ended up tripling employees' workloads for certain types of tasks, but the city has also failed to devote enough attention to training, according to a consultant's report released earlier this month.
Salesforce.com was so impressed by the Mayday customer support feature that Amazon.com rolled out for its Kindle Fire HDX tablets that it's now working to create its own version.
Roughly a year after settling an ugly, protracted legal battle with Oracle, Montclair State University is planning to implement a rival vendor's ERP (enterprise-resource-planning) system.
National security may be at stake as private businesses try to manage a growing number of cyberthreats, but IT professionals shouldn't have to bear that burden alone.
Oracle is gearing up for a fight with officials in Oregon over its role developing an expensive health insurance exchange website that still isn't fully operational.
Oracle has issued a comprehensive list of its software that may or may not be affected by the OpenSSL (secure sockets layer) vulnerability known as Heartbleed, while warning that no fixes are yet available for some likely affected products.
SAP user groups are stepping up pressure on the vendor over the fees charged for its user-friendly Fiori applications, saying they should be included as part of the substantial annual maintenance costs customers already pay, particularly given SAP's ...
Many organizations today are looking for things that talk to the Internet. Sensors, cameras, medical equipment and even snowplows are on that wish list.
The operator of an independent website aimed at helping users of J.D. Edwards enterprise resource planning software has shut it down after Oracle alleged the site infringed on its copyrights.
Canadian airline WestJet believes gamification, the notion of applying elements of game design to a workplace setting, can help its employees use more effectively its Oracle J.D. Edwards ERP (enterprise resource planning) system.
It's not uncommon for ERP projects to take longer and cost more money than initially planned, but neither outcome ended up being on the menu for fast-food giant Wendy's recent Oracle E-Business Suite upgrade.
SAP is hoping that a new massive online open course will help plant seeds of interest in its HANA in-memory database platform and also lead business end users to understand it better.
Salesforce.com is betting that a push into industry-specific versions of its cloud-based software can help it maintain its breakneck pace of growth, and even usurp SAP as the industry's largest enterprise application vendor.
Worldwide IT spending this year will rise 3.2 percent to US$3.8 trillion, driven by rebounding device sales and strong growth in the enterprise software category, according to analyst firm Gartner.
Oracle has overtaken rival IBM as the world's second-largest software vendor by pulling in $US29.6 billion in software revenue during 2013, according to analyst firm Gartner.
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