When it comes to enterprise tech support, young employees entering the workforce for the first time seem to be more willing than their older peers to help fix a problem themselves, according to a recent survey commissioned by remote support appliance...
In what the company describes as a premium service, Hewlett-Packard is offering to help the world's largest organizations impose some discipline on how they manage their multitude of IT service contracts.
An Infor customer is alleging the ERP (enterprise resource planning) vendor betrayed a long-standing trust between the companies in order to sell it software that utterly failed to perform as promised.
Microsoft, IBM and other multinational companies have long been customers for VanceInfo, one of China's largest IT outsourcing firms. With more than 11,000 employees, VanceInfo leverages China's low-cost work force to develop products and enterprise ...
In IT's never-ending search for efficiency improvements, client virtualization and its subsets -- presentation, application and desktop virtualization -- must be considered.
WASHINGTON - Longtime Microsoft executive Steven VanRoekel is set to become the nation's second federal CIO, replacing outgoing federal CIO Vivek Kundra.
When hackers broke into Google's computer network nearly two years ago, their first step was to take over Microsoft Windows machines running in the company's China offices. Would Google have been better off had those workers been running the Mac?
Ingram Micro's profits were dragged down for the second quarter in a row due to problems with an SAP implementation in Australia, the technology distributor said Thursday.
Hoping to boost its services offerings, IBM is assigning 200 of its researchers to the help the company manage its customers' business systems with more scientific precision.
Three quarters of companies are either currently using or plan to use public cloud storage offerings. What's more, all organizations with more than 500 employees are using or planning use of public cloud storage, mostly for e-mail, data protection an...
More people are bringing their own tablets and smartphones to work but IT departments have been slow to support them and may not even be aware of the trend, according to a report funded by Unisys and conducted by IDC.
With no definitive measure of how IT hiring fared during the recession, job experts hold conflicting opinions about the residual effects on that sector.
Compuware announced Wednesday it has purchased application performance monitoring vendor dynaTrace for US$256 million in cash, a move that builds upon its 2009 <a href="http://www.computerworld.com/s/article/9139077/Update_Compuware_buys_Gomez_for_29...
Smart construction and good planning allowed Japan's data centers to escape virtually unharmed from the massive earthquake that rocked the country in March, a Japanese data center executive said Thursday.
Twitter co-founder Biz Stone is stepping away from his day-to-day duties at Twitter.
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