Facebook CEO Mark Zuckerberg and his longtime girlfriend, Priscilla Chan, adopted a puppy named Beast and have given him a Facebook fan page.
As if users needed another reason to spend more time on Facebook, Warner Bros. has started offering movies to rent or buy and view on the site.
I was pleasantly surprised during an online presentation about Salesforce.com's Service Cloud 3. At first glance, it looks like a simple and powerful customer relationship management (CRM) tool that takes advantage of social networking to help connec...
Facebook recently announced a messaging product that promises seamless messaging, conversation history and a social in-box, nothing short of a new way to communicate, regardless of the channel —SMS, e-mail, IM or chat. The Social Inbox will only cont...
In traditional media, having your TV show go from No. 1 to being shut down indefinitely is bad news, especially when paired with allegedly drug-induced public rants. But on the Web, it spells winning (or, more aptly, #winning) and it's that wave of I...
Salesforce.com is deepening the integration between its CRM (customer relationship management) and customer service software with the explosively popular social-networking site Facebook, Salesforce.com will announce on Thursday at an event in New Yor...
Facebook has acquired the mobile messaging company Beluga, according to a note on Beluga's website. Financial details were not disclosed.
Gmail is hard at work restoring service to about 40,000 Gmail users after a software bug deleted their e-mail messages, folders, labels and filters. So, while things are looking good for those users affected by the bug, this episode proves, once agai...
Spammers are moving on from mass e-mail blasts to targeted attacks using social networking sites like Facebook and LinkedIn, Cisco security executive Tom Gillis said Monday.
A Facebook plug-in for website publishers that lets them add comment boards to their pages has been revamped with more granular controls for moderating discussions and a more fine-tuned relevance algorithm for ordering posts.
The Twitter account used to promote Microsoft's Bing search engine went slightly bonkers Monday afternoon, posting a deluge of pre-Oscar party photos.
The founder of RealNetworks has launched a new social video service that connects with Facebook and lets users chat with multiple friends at once.
Facebook has made a subtle but important change to the functionality of its Like button that will transform the way you share on the site and on the Web as a whole.
Web surfers tired of waiting for the official release of hardware featuring Google's Chrome OS now have a browser-based alternative right at their fingertips: Splashtop Linux 1.0, a downloadable instant-on operating system tailored to life in the clo...
Back in October when Skype 5.0 client software appeared, it was heralded as a good thing all round. It integrated Skype's audio and video conferencing into Facebook's social media management, allowing Skype users to view and comment on Facebook frien...
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