Customer Relationship Management

News

  • Salesforce.com, Dun & Bradstreet launch Data.com

    Salesforce.com is joining forces with Dun & Bradstreet on Data.com, a cloud-based storehouse of company and customer contact information for use in CRM (customer relationship management) systems, the companies said Wednesday.

  • Dreamforce: Salesforce.com revs up mobile strategy with HTML5

    Salesforce.com is placing HTML5 at the forefront of its mobile strategy with an upcoming product, Touch.Salesforce.com, that will automatically render its applications on touch-enabled devices like Apple's iPad, the company plans to announce Wednesda...

  • Is your CRM business process really a workflow?

    CRM systems offer workflows, approval processes, and other business process enforcement features. But it's not always clear which feature you should use, and overly strict enforcement mechanisms cause big user satisfaction problems.

  • Oracle buys InQuira to boost Fusion CRM

    Oracle is buying knowledge management vendor InQuira in order to improve the capabilities of its Fusion and Siebel CRM (customer relationship management) applications, Oracle announced Thursday.

  • SAP revs up mobile application strategy

    SAP is giving its ongoing push into mobile applications an extra shove with a series of new products aimed at verticals such as utilities, energy, retail and manufacturing, the company announced Tuesday during the Sapphire Now conference in Orlando.

  • Microsoft shaking up CRM release cycle

    Microsoft is planning to increase the pace of releases for its Dynamics CRM (customer relationship management) software, according to a new "statement of direction" document from the vendor. The move may signal pressure Microsoft is feeling from riva...

  • SAP Q1 revenue up, but profits growth slow

    SAP saw revenue rise by 21 percent in the quarter ended March 31, with double-digit growth in all regions driven by increased software business from partners and the channel.

  • New app makes Salesforce.com easier to use

    Salesforce.com's growth and popularity are undeniable, but startup Active Endpoints is betting that its customers could use a little help getting the most out of the on-demand CRM (customer relationship management) software with a new application cal...

  • Microsoft's cloud ERP plans get mixed reactions

    Microsoft's announcement this week that it would begin offering its Dynamics ERP (enterprise resource planning) software via the Azure cloud platform drew significant interest from attendees of the Convergence conference in Atlanta, but some users an...

  • What the cloud really costs: Do you know?

    For CIOs who distrust most technological promises (having heard too many of them), cloud computing sets off alarm bells. Yet those CIOs finding success in the cloud say their colleagues should be equally skeptical of IT managers who claim they can de...

  • SugarCRM buys Lotus Notes tools, cozies up to IBM

    SugarCRM has acquired iExtensions, which makes customer relationship management (CRM) software for IBM Lotus Notes users, in a bid to attract more enterprise customers and compete better against bigger rivals like Salesforce.com and Microsoft.

  • Connector integrates Open-Xchange with SugarCRM

    A new connector for open-source collaboration platform Open-Xchange provides integration with SugarCRM, allowing for contact and calendar information to be synchronized between the two products, Open-Xchange said on Monday.

  • Salesforce.com and Intuit tying QuickBooks to CRM

    Salesforce.com and Intuit will announce Friday that they plan to integrate their respective CRM (customer relationship management) and QuickBooks accounting applications, in an alliance meant to further win the hearts and pocketbooks of the world's m...

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GGG Evaluation Team

Kathy Cassidy

STYLISTIC Q702

First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.

Anthony Grifoni

STYLISTIC Q572

For work use, Microsoft Word and Excel programs pre-installed on the device are adequate for preparing short documents.

Steph Mundell

LIFEBOOK UH574

The Fujitsu LifeBook UH574 allowed for great mobility without being obnoxiously heavy or clunky. Its twelve hours of battery life did not disappoint.

Andrew Mitsi

STYLISTIC Q702

The screen was particularly good. It is bright and visible from most angles, however heat is an issue, particularly around the Windows button on the front, and on the back where the battery housing is located.

Simon Harriott

STYLISTIC Q702

My first impression after unboxing the Q702 is that it is a nice looking unit. Styling is somewhat minimalist but very effective. The tablet part, once detached, has a nice weight, and no buttons or switches are located in awkward or intrusive positions.

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