News

Customer Relationship Management

Article | 10/12/2010 Zoho ties Quickbooks, telephony to its CRM
Online applications vendor Zoho is continuing to bring its CRM (customer relationship management) software up to par with longer-established offerings...
Article | 9/12/2010 Tibco acquires CRM vendor Loyalty Lab
Middleware vendor Tibco is stepping toward the world of business applications, announcing Wednesday it has acquired CRM (customer relationship managem...
Article | 9/12/2010 Salesforce aims to be one-stop shop for cloud development
Salesforce.com's announcement Wednesday of plans to buy Heroku, as well as a rebranding of its array of services, makes it clear the vendor wants to b...
Article | 9/12/2010 Salesforce.com buys Ruby cloud-app platform Heroku
Salesforce.com said on Wednesday it will acquire Heroku, a company that specializes in hosting applications based on the Ruby programming language, fo...
Article | 7/12/2010 Salesforce.com at turning point as Dreamforce begins
Salesforce.com enters this year's Dreamforce conference riding a wave of rapid growth and increasing technological breadth, but much work remains ahea...
Article | 1/12/2010 Startup offers 'virtual private SaaS' for Salesforce.com
Startup Navajo Systems is targeting Salesforce.com customers who face regulatory hurdles involving data privacy and cloud computing with a new service...
Article | 29/11/2010 Salesforce.com names its first chief scientist
Salesforce.com has named JP Rangaswami, formerly chief scientist of BT Group, to a newly created position of the same name, the company said Wednesday...
Article | 27/11/2010 HP may shut out Oracle with Salesforce deal
HP is reportedly set to sign a major deal with Salesforce, replacing the Oracle CRM systems it runs.
Article | 16/11/2010 Verizon Business service adds mobile device toolkit
Verizon Business today announced a hosted service to help customers develop and deploy applications such as CRM software across multiple devices such ...
Article | 11/11/2010 Startup wants to be OpenTable for services firms
Startup GramercyOne is taking an on-demand scheduling and CRM application first created for spas into a number of other verticals, in hopes of becomin...
Article | 3/11/2010 Oracle buys Art Technology Group for $1 billion
Oracle announced Tuesday that it plans to buy e-commerce vendor Art Technology Group for about $US1 billion. The deal is expected to be completed earl...
Article | 2/11/2010 Informatica teams with Cloudera to ease Hadoop use
Informatica has modified its business intelligence software so that it can work with Cloudera's Hadoop distribution, the two companies announced Monda...
Article | 30/10/2010 27 things you need to know about Oracle, SAP and HP
The last month has seen a blur of activity in Oracle's corporate theft lawsuit against SAP, which goes to trial in a California district court on Mond...
Article | 21/10/2010 Red Hat CEO: Software vendor model is broken
The current model of selling commercial enterprise software is broken, charged the CEO for Red Hat. It is too expensive, doesn't address user needs an...
Article | 30/09/2010 SugarCRM offers CRM to OEMs, and readies native iPhone app
SugarCRM has repackaged its open-source, browser-based customer relationship management platform to make it easier for other vendors to put their own ...