Microsoft is about to make a fresh run at its CRM (customer relationship management) rival Salesforce.com with new capabilities for marketing automation, customer support and social media monitoring.
Salesforce.com has announced a new set of tools aimed at Microsoft .NET developers, in a move that acknowledges customers' existing investment in .NET and which could help expand the size of Salesforce.com's developer community.
SAP plans to increase its total revenue to at least €22 billion (US$30 billion), with revenue from its cloud business expected to grow up to €3.5 billion by 2017.
Microsoft is rounding out its Dynamics CRM (customer relationship management) product by acquiring Parature, maker of cloud-based software companies can use to create self-service portals for customers.
While the bulk of enterprise software is still deployed on-premises, SaaS (software as a service) continues to undergo rapid growth. Gartner has said the total market will top $22 billion through 2015, up from more than $14 billion in 2012.
Oracle is set to acquire business-to-consumer marketing software vendor Responsys for US$1.5 billion in a bid to flesh out its own capabilities as well as strike back at rivals such as Salesforce.com and Microsoft.
Explosive revelations in the past six months about the U.S. government's massive cyber-spying activities have spooked individuals, rankled politicians and enraged privacy watchdogs, but top IT executives aren't panicking -- yet.
A recently discovered malicious program steals log-in passwords and other sensitive information from SAP client applications and allows cybercriminals to access SAP servers from infected workstations.
Customers of Salesforce.com who want their own dedicated infrastructure within the vendor's cloud will now be able to get one through a partnership with Hewlett-Packard.
Salesforce.com aims to establish its image as a full-blown CRM (customer relationship management) development platform built for the world of social media and mobile devices with the launch of Salesforce1, which will be unveiled this week at the Drea...
Salesforce.com's customers have become more loyal and committed to using products from the vendor and its partners over the past year, according to a new report from consulting firm Bluewolf in collaboration with the MIT Sloan School of Management.
Zoho has added a series of features to its CRM (customer relationship management) software in a bid to appeal to larger companies as well as lure away customers from the likes of Salesforce.com.
SugarCRM is hoping to gain inroads against its much larger rival Salesforce.com with a revamped user interface it says places emphasis on the needs of individual users, not business managers seeking a wide view of sales activity in their company.
Microsoft is hoping to differentiate its Dynamics CRM (customer relationship management) software from the likes of Salesforce.com with a new set of 18 industry templates that fit the application to verticals including sports management, health care ...
A new variant of a Trojan program that targets online banking accounts also contains code to search if infected computers have SAP client applications installed, suggesting that attackers might target SAP systems in the future.
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First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.