Article | 26/02/2013 MicroStrategy sells off contact center software divisionBI (business intelligence) vendor MicroStrategy is getting out of the contact center software business, having sold off its Angel subsidiary to Genesy...
Article | 26/02/2013 Startup Colabo gives marketers self-service analyticsA startup called Colabo has developed a set of analytics tools that it says marketers can use to research trends, brand awareness and other subjects w...
Article | 26/02/2013 Salesforce.com delivers mobile customer service appsSalesforce.com is planning to add a series of mobile applications to its Service Cloud line of customer service software, in a response to the rampant...
Article | 6/02/2013 Salesforce.com set to build out Chatterbox with EntropySoft acquisitionSalesforce.com has quietly acquired a startup called EntropySoft, a maker of content management and integration software, in a move likely meant to bo...
Article | 8/01/2013 Zoho CRM update adds document repository, mobile location awarenessZoho continues to flesh out the feature set of its cloud-based CRM (customer relationship management) application, adding a new document library, adva...
Article | 7/01/2013 Customer sues Salesforce.com over support serviceSalesforce.com is being sued by a customer who claims the CRM (customer relationship management) software vendor's misrepresentations made their relat...
Article | 24/12/2012 Upcoming Salesforce.com release focuses on Chatter, analytics, TouchSalesforce.com's next product update will feature scores of new capabilities for its core CRM (customer relationship management) application as well a...
Article | 20/12/2012 Oracle buys Eloqua for marketing software in $871 million dealOracle has agreed to acquire Eloqua for about US$871 million, in a bid to build out a set of marketing automation software.
Article | 4/12/2012 Infor acquires Orbis Global to boost its marketing software cloutInfor has scooped up marketing resource management vendor Orbis Global in a bid to flesh out the capabilities of its Epiphany marketing suite. Terms o...
Article | 13/11/2012 SAP promises '360-degree' view of customer with HANA-powered CRM platformSAP is tying the HANA in-memory database to its CRM (customer relationship management) software and other applications, creating a package that will "...
Article | 7/11/2012 IDC: In software market, CRM, virtualisation and collaboration show strongest growthThe global software market grew 4.7 percent in the first half of this year to US$167 billion, with CRM (customer relationship management), virtualizat...
Article | 1/11/2012 Microsoft planning to tie Yammer, Skype to its CRM applicationMicrosoft is preparing to release an update to its Dynamics CRM Online software that will feature a new user experience as well as tie-ins to its Yamm...
Article | 1/11/2012 Intuit ties QuickBooks to Demandforce marketing softwareIntuit has integrated the online marketing software gained through its US$423.5 million acquisition of Demandforce with its QuickBooks accounting soft...
Article | 24/10/2012 SAP reports strong third quarter, revises 2012 outlookSAP reported Wednesday double-digit revenue growth in the third quarter, benefiting from a strong performance in the Americas and double-digit growth ...
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