In Pictures: Fave raves - 33 tech pros share their favourite IT products

What IT pros like, in their own words

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Why it's a favorite: “All-in-one solution. Quick setup. Excellent support. Many standard features. Highly customizable. Provision of multi-channel contact center solutions that have opened up new business opportunities and revenue streams, including web-chat, email and 2-way SMS.”

Years in IT: 15

Upcoming IT projects: Contact center upgrades, increased rollout of SMS in the call center.

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In Pictures: Fave raves - 33 tech pros share their favourite IT products

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