10. It’s about business change, or else what’s the point?
When computers were new and shiny, business executives counted on them to drive change everywhere by making business processes quicker and cheaper while cutting way down on manual errors.
That lasted until IT had to support so many interconnected systems that doing anything new was time-consuming, expensive, and risky. Its reliance on waterfall methodologies didn’t help either.
We’re finally breaking loose again. Between agile, better integration tools, and non-IT IT, information technology is starting to drive change again instead of following along after it.