Human resources for fewer humans
Human resources departments are similarly becoming leaner, with fewer HR personell serving more employees thanks to HR information being accessible online. Ron van Baden, Dutch labor negotiator, says, "Nowadays, employees are expected to do a lot of what we used to think of as HR from behind their own computer. It used to be that you could walk into the employee affairs office with a question about your pension, or the terms of your contract. That's all gone and automated."