The Google Drive outage aftermath
Fallout: The cloud-reliant crowd isn't one to stay quiet, so you can bet forums and social networks filled up fast with frustrated folks. Google did its best to keep users apprised of engineers' progress with its Apps Status Dashboard.
Fix: Google said the initial issue was related to a glitch in the company's network control software. The system apparently failed to load-balance and introduced unwanted latency into the company's servers. That, in turn, led to an issue with Drive's connection-management system.
Google promised it fixed the bug and tweaked its load-balancing setup to allow for "greater isolation" between its network services. The company also adjusted its Drive-specific software to make the service "more resilient" when it comes to latency and recovery.