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In Pictures: Is RIM ruined?

Bad news keeps piling up on RIM, but it wasn’t always that way

By Michael Cooney

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RIM's data services suffered a massive worldwide outage that lasted for four days. RIM co-CEO Mike Lazaridis said the outage occurred on Oct. 10, 2011 when a dual-redundant, dual-capacity core switch failed and its backup switch failed to activate. This then caused an enormous backlog of unsent data and thus caused a "cascade failure" of RIM data systems throughout the world.

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