Trend Micro HouseCall
Trend Micro HouseCall is a free utility that scans for and removes viruses, Trojans, and other malware.
- Free, seeks out vulnerabilities as well as viruses, easy to use
- Can be time consuming (because of its thoroughness)
Trend Micro HouseCall is a great resource for anyone who suspects that their computer woes may be related to malicious files - or for those who just want to double-check that their installed security program is doing its job.
Best Deals (Selling at 2 stores)
Trend Micro - one of the most respected companies in security software - offers HouseCall, a free web-based utility that scans for and cleans your computer of all currently documented viruses, Trojans and other malware.
In addition, Trend Micro HouseCall seeks out firewall problems and other vulnerabilities, and makes suggestions for correcting them. We do not recommend using HouseCall in lieu of an installed security program. But it has saved our computers numerous times, when all else failed. Its new version is not only compatible with Windows 7, but you can download either a 32-bit or 64-bit version of its launcher.
Setting up Trend Micro HouseCall is a breeze. You can choose to do a Quick Scan, Full Scan or Custom Scan (choosing which drives and folders - including connected network drives - will be analysed). If you're in a hurry, you may also want to check the option to have HouseCall fix all found problems. If you prefer to look at each problem found, and select which ones to fix, leave that option unchecked.
Then, click on Scan Now, and sit back and wait. Depending on the size and density of your drives, the type scan you choose, the speed of your computer, and the speed of your internet connection, Trend Micro HouseCall can take 15 minutes (for a Quick Scan of critical system files) to several hours (for Complete or comprehensive Custom Scans). Our Custom Scan of all folders and files on two local and four network drives took five hours and four minutes.
Unlike previous versions of Trend Micro HouseCall, which ran completely online, this newest iteration uses a downloadable launcher. That means you no longer have to worry about browser compatibilities or having the latest Java installed.
During the scan, the launcher first verifies that you have the latest version of the program, and automatically downloads any updates you might need, before actually launching. We feel that is an extra step that shouldn't be necessary, when you've just downloaded the launcher; shouldn't it be the newest version already?
Once launched, Trend Micro HouseCall checks file patterns on your computer against Trend Micro's latest database of malicious files, via your internet connection. A progress bar and timer tell you how much time has lapsed and the percentage of the job that is complete, so you can walk away and know approximately when to return.
When the scan is complete, Trend Micro HouseCall generates a report of all threats found and actions taken to fix the problems. It also provides information for any that were found but not repaired, so that you can investigate further. This time around, it found nothing on our test system - happily. Other times that we've used it, HouseCall has located and neutralised considerable threats to our systems.
Trend Micro is known for its aggressive and frequent updates of malware definitions, which means that Trend Micro HouseCall will catch the vast majority of active malicious files that might lurk in your system. But, because of its thoroughness, HouseCall can be time-consuming. It's best to run it at a time when you aren't planning to use your computer, such as overnight.
Join the Good Gear Guide newsletter!
Most Popular Reviews
- 1 Sony Xperia Z5 Premium review: Is the world ready for a 4K phone?
- 2 Mazda MX-5 (2016) review: Absolute driving purity
- 3 Sony 75-inch UHD TV (X9400C) review: Sony and Android are a winning duo
- 4 LG 55EG960T OLED UHD TV
- 5 Panasonic Viera UHD TV review: good hardware, fragmented software
Best Deals on Good Gear Guide
Latest News Articles
- BlackBerry’s PRIV hits Australian shores
- LG patches data theft bug affecting millions of Android phones
- Asacub is mobile banking’s new adversary: Kaspersky Lab
- Kaspersky Lab partners with WISeKey for wearable security
- Smart TVs at risk from cyber crooks, report finds
GGG Evaluation Team
First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.
- CCMid-level DevOps EngineerNSW
- FTSystems Administrator/Engineer | Projects & BAU | Coastal Newcastle NSWWA
- CCIteration ManagerVIC
- CCSAP Test ManagerSA
- CCIT Security EngineerNSW
- CCChange CoordinatorNSW
- CCIT Solution Designer (SOA / Web-services)NSW
- CCProgram Manager - Big Data - Telecommunications - UrgentNSW
- CCInfrastructure ConsultantNSW
- CCWintel Support EngineerNSW
- CCContract Analyst Programmer(Crystal Report/Oracle)160127/AP/vhsAsia
- CCSenior Visual DesignerNSW
- FTCyber Security SpecialistNSW
- CCProject CoordinatorNSW
- CCSystems AnalystQLD
- CCImmediate iOS Developer Required - Contract - SydneyNSW
- FTProject Manager | Permanent position | NV1 NV2 cleared | Defence | Great cultureACT
- FTProject Manager | SharePoint, Office 365 SkillsVIC
- CCIT Service Desk (32 hour week)WA
- CCDesktop Support L1, 2 & 3NSW
- FTSystems Engineer / Administrator - Managed ServicesNSW
- CCWintel Engineer with Sharepoint 2010 / 2013NSW
- CCProgram Support ManagerQLD
- FTPrincipal Business Analyst (SQL/SAS)NSW
- CCService Desk ManagerVIC