TomTom GO Live 820

TomTom GO Live 820 review: The TomTom GO Live 820 is one of the first GPS units in Australia to feature TomTom's HD Traffic service

  • Review
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  • User Reviews (9)
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  • Expert Rating

    4.00 / 5
  • User Rating

    2.00 / 5 (of 2 Reviews)
  • Price

    $ 299.00 (AUD)

User Reviews:

Rachael

2.5

1

Pros
Ease of use, lots of feature, accurate
Cons
Pathetic battery life, need to regularly do software updates
• • •

Initially I found this device very frustrating because it couldn't find a satellite signal but after doing some updates it was fine. However this does need to be done quite regularly, The worst feature is the short battery life. It started playing up within 6 months but I didn't realise this was the problem until after my warranty was up. I even purchased a new $40 lead thinking this might help. Apparently, you are meant to run the battery down to about 10-20% each time before charging to maximise it's life... WHAT??? Who's got time for that? I sent mine away to get it fixed (as you can't replace the battery yourself) at a cost of $160, and only a 6mth warranty. I won't be buying another TomTom.

Mahir

1.0

2

Pros
Good size
Cons
Slow no live service
• • •

After 4 months no live service
Reboot, update, still no live service
Slow machine
Email call customer support no reply
Bad sevice
I will take it back to the store for refund

Mike

3.0

3

Pros
accurate
Cons
live should be for life
• • •

The live update should be for the life of the unit because otherwise it is only Live if you want to pay, and if you dont then its a DEAD 820

Battery once fully charged would be better if it lasted longer

Shunrata

4.0

4

Pros
Live traffic, voice control
Cons
Setting Up
• • •

I had read the scathing reviews re the "no GPS after update" problem on the 820 but really wanted the live traffic function so decided to give it a go.

It did take a few tries and some time outside for the unit to lock on to the satellites the first time, but I followed the directions from TomTom and some tips from the forums and it sorted itself out. Since then I've been very happy with it.

Live traffic works well. It's taken me handily around traffic jams when there's a better alternative. I like the voice control (saves lots of tapping), the screen of the 820 is plenty big enough for me. Bluetooth seemed to overload it though so I don't use that option as my car has Bluetooth anyway.

Bottom line, not perfect but quite good, I'm happy with it. If it weren't for the hassle of setting it up I'd give it 5 stars.

remus

5.0

5

Pros
lungu
Cons
www.tomtom.go live.com
• • •

pas du signal gps

steve ryner

0.0

6

Pros
5 inch screen
Cons
no connection to satellite
• • •

Bought my new gps 820 in jan 2012 it only lasted 3 months started journey from newcasle to sydney and was waiting for gps satellite signal[im still waiting]not happy!Took unit back to jb-hf they wanted to sent away for repair I said I will have new unit or my money back thanks then the guy behind counter said they have been having problems with this model they should do a recall that made my mind up I got my money back what a joke.

Chrissie

0.0

7

Pros
Feature Rich
Cons
Doesn't work
• • •

Since the purpose of the GPS is to assist you to navigate where you are going, the connection to the satelite within a relatively quick timeframe from turning the unit on is necessary. On purchase, I was advised that to fix a known bug, I must load up the new software update before I tried to use the device. I followed the stores and TomTom website instructions successfully (according to the software queues on my device and online). The device worked for my first trip home and then for next 5 days it stopped working, in as much as it was unable to locate a satelite signal from anywhere across two states. Even after reseting to factory settings and starting whole process again, the device is still unable to locate a satelite signal. My opinion - most expensive lemon I've purchased for a long time. It is on its way back to the store!

ross wilson

4.5

8

Pros
ease of use
Cons
getting started via webb
• • •

i have many company cars and find tomtom the best for our needs, the go 730 is my choice, only because i have trouble with the start up webb procedure, but after a computer tech got me going i found the go 820 brilliant.

Bodimeade Leonard

4.0

9

Pros
Clairity of instructions on live 820
Cons
Backing up the Tom Tom 820 live
• • •

I have used several previous verions of the Tom Tom and have found them easy to use. Firstly I had to return a faulty unit, would not connect to Satellite then could not opperate it from my PC (Back-Up etc) as the programme recommended was not compatable with my operating platform (Windows 7 Professional). The battery life however is a lot better than my 730 which was around 30 seconds on a good day.

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