Telstra Wi-Fi 4G Advanced modem

Telstra's new portable Wi-Fi 4G Advanced modem includes a colour touch screen and LTE-Advanced

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  • User Reviews (6)
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User Reviews:

Pam

2.0

1

Pros
No idea
Cons
4G
• • •

My 3G Sierra was "upgraded" to 4G Advanced (?)Netgear. I kept my 3G on USB permanently. No problem. Now I have to recharge 4G at least every day as we're not supposed to leave it connected. An inconvenient and retrograde step. I would prefer no battery and just have it on USB.

Judy

4.5

2

Pros
Excellent no problems
Cons
nothing
• • •

I bought this modem recently. As I am not computer savvy I phoned bigpond for help. They were extremely helpful and patient with me. I have been with bigpond for years . I got it up and running and it has been good ever since. I would recommend it.

Sandy

0.5

3

Pros
Nothing - Since I can't get it to work
Cons
Their techincal assistance to get this working
• • •

I have had problems with it for now 3 weeks now . No assistance from Telstra. Been put on hold for hours on phone, technicians don't call back. One tech went through resetting and re starting and taking out sim and battery etc (which I had done anyway) and still did not fix it. Hours on phone. They don't seem to be abe to fix it. They told me to ring another support number and that was not connected. They said they would call back in hour, and that was 24 hours ago and no call back. Tablet only connects intermittent and by chance if you are lucky. The Laptop shows it is there with bars but cant "locate it". The tech people have been nothing but not helpful. They told me to download updates to Windows, but these all new equipment bought at same time.. Window 8 etc. Did this and did not resolve it. DO NOT GET IT They are happy to sell it to you and then don;t know how it works.

Mel

2.5

4

Pros
The screen and keeping track of your data
Cons
No wifi signal.
• • •

Had to buy a netgear cradle to sit it in so I could get a port to connect to the computer as still very little wifi signal and disconnects all the time. Then I had to buy a wifi extender so I could use iPad etc over wifi.

Dudded

0.0

5

Pros
Screen
Cons
Shutting down...
• • •

See all the comments against the review.

Device has been "shutting down" for a day now.

simon

0.0

6

Pros
nothing
Cons
all of it.
• • •

Junk. Nothing but issues. Have been thru two in 3 days.

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