While I agree that the tbox is fundamentally a good product, there are some issues which are not addressed in this review (and perhaps only identifiable after extended usage).
First and foremost - the remote. To put it simply, it is a cheaply made piece of junk that frequently fails, so that simply turning the volume down (for a particularly loud commercial, for example) is a lengthy exercise involving a great deal more frustration than warranted. I imagine telstra could circumvent this issue by investing slightly more time and energy in to ensuring a quality product, but I don't know... maybe it's much more complex than that.
Secondly, and this is a relatively minor issue; the rentals are quite expensive. I appreciate that we are paying for the convenience of not leaving the house, etc etc etc, but the cost is not really well balanced by the range of movies available and the prescribed viewing period once downloaded.
For example, an old film from the 1980s (we're not talking Kevin Bacon at his footloose finest here, either) will cost around $5-$6 to download. Typically the film is available to the user for 7 days, but once the film is initially played, it is only available to be viewed for the next 48 hours (inclusive). While this might be relative to the costs and borrowing periods of a new release movie, the films available are often NOT new release, and therefore do not deserve to(in my estimation) attract the same premium or stringent viewing period criteria. Indeed, if it were not for the bigpond movies being free (we received a complimentary voucher) I doubt that I would download the movies at all.